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Business Analyst

Boston, MA, United States

The Business Analyst will work with all members of the Sales Tech team to implement and support projects and systems for all Distribution personnel. The primary focus of this position is the administration, enhancement, support and integration of Sales and CRM systems.

Responsibilities Include, But Are Not Limited To

Performing detailed business and data analysis

Documenting business and functional requirements

Developing end user documentation

Writing and executing test plans and cases

Answering user questions

Resolving system issues/problems in a timely manner

Data Analysis and Data Mapping

Job Requirements

Ability to communicate clearly in writing and orally

Knowledge of software development and the system implementation life cycle

Knowledge of client-server, database, system design, and technical architecture concepts

Basic understanding of data modeling

Strong direct data [SQL] query and analysis abilities

Experience with data mapping, data conversions, and data integration

Knowledge of Snowflake Data Platform

Knowledge of Salesforce CRM system

Strong problem identification and problem solving skills

7-15 years demonstrated experience with writing business user requirements and functional specifications

Experience with Distribution/Sales systems preferred

Financial Services industry knowledge preferred

Knowledge of Tableau a plus

Knowledge of Business Intelligence Tools a plus

Knowledge of JIRA agile development software a plus

Bachelor's degree or equivalent business experience (computer science degree preferred)

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