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White Lodging Services Corp.
, IN, United States
**Job Description** Summary: The term "bench" indicates this individual is not assigned permanently to any one hotel. Instead, he/she is assigned on a temporary basis to provide leadership to hotels with vacancies or the need for additional leadership staffing.The General Manager is responsible for effectively leading and managing all aspects of th
Job Source: White Lodging Services Corp.MHG Hotels
Indianapolis, IN, United States
Job Description Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Bench General Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As General Manager you will lead and inspire each team me
Job Source: MHG HotelsMHG Hotels
Indianapolis, IN, United States
No matter whether a guest arrives weary from their travels or excited for a vacation, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As a Bench General Manager you will lead and inspire each team member to provide an exceptional guest experience. Operat
Job Source: MHG HotelsMhg Hotels Llc
Indianapolis, IN, United States
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Bench General Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As General Manager you will lead and inspire each team member to provide an exceptional gues
Job Source: Mhg Hotels LlcWendy's
, IN, United States
Why Wendy's As an Assistant General Manager at Wendy's, you'll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales & profit growth and accountability across the entire
Job Source: Wendy'sThe Wendy's Company
Westfield, IN, United States
What you'll do Wendy's Assistant Managers will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store. Wendy's Assistant Managers: • Drive sales and profitability through effective execution of
Job Source: The Wendy's CompanyPanera Bread
Fishers, IN, United States
PANERA CAFE ASSISTANT GENERAL MANAGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for qua
Job Source: Panera BreadThe Wendy's Company
Fishers, IN, United States
What you'll do Wendy's Assistant Managers will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store. Wendy's Assistant Managers: • Drive sales and profitability through effective execution of
Job Source: The Wendy's CompanyIndianapolis, IN, United States
No matter whether a guest arrives weary from their travels or excited for a vacation, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As Bench Assistant General Manager you will assist your General Manager in leading and inspire each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their stay, creating a customer for life. The Bench Operations Manager must be able to travel to all locations in the portfolio and learn all applicable brands.
Our Bench Assistant General Managers makes a difference by:
Having a gift for paying attention to the smallest details
Having a team-first attitude
By driving results
Making immediate impact
As an Bench Assistant General Manager, you will:
Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests.
Learn about all brands of the portfolio
Ensure compliance to SOP’s, policies, procedures and service standards.
Handle of guest complaints and overseeing service recovery process.
Assist in managing budget and ensure revenue and guest satisfaction goals are met.
Be part of developing short, and long-term strategic goals for performance improvement.
Need to understand the P&L statement
Meet all report deadlines daily, weekly, and at month end.
Work closely with the department managers and general manager to maximize room yield and hotel revenue.
Oversee and manage all departments and work closely with department heads daily
Maintain a great communication between the different departments and the General Manager
Be responsible for occupational health, fire, and life safety.
Strive to improve service performance
Maintain a friendly, cheerful and courteous demeanor at all times
Utilize interpersonal and communication skills to lead, influence and encourage others, leading by example
Encourage and build mutual trust, respect, and cooperation among team members
Serve as a role model to demonstrate appropriate behaviors
Strive to improve service performance
Communicate clear and consistent message regarding processes throughout all departments
Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis
Daily support the different departments in their daily operations.
- Assist to clean hotel guest rooms
- Assist with laundry
- Cover front desk shift – stand for a full shift.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills
To be successful in this role, must be able to travel and have a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts and insight for finding the best solution to unclear situations, issues and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of audience. Speak with others using clear and professional language, being direct, yet tactful. Must be available to days, nights, weekends, and holidays. Clean professional appearance. Perform other reasonable job duties as requested by the General Manager. Hotel management experience required and hospitality degree preferred.
This role requires standing and walking for extended period through shift. Requires the ability to read and visually verify information in a variety of formats (i.e. small print, computer). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [email protected] “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
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Bench Assistant General Manager jobs in Indianapolis, IN, United States
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