National Account Manager
Colmar, PA, United States
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.7 billion in 2022 and over $3.5 billion in enterprise value.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
The National Account Manager (NAM) is the primary sales contact for all assigned categories with these high volume, nationwide accounts. The NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman corporate to ensure these accounts receive best in class customer service. This position is a sales leadership role that will have exposure to the highest level executives at the customer and Dorman's internal organization.
Primary Duties
Drive sales, profitability and awareness of Dorman Products with the assigned, high volume accounts, in support of business plan achievement.
In an effort to increase sales, work closely with product management to optimize inventory/deployment and manage product lifecycles within existing categories and gain new/competitive share in non-supported categories.
Responsible for building strong cross functional relationships with these accounts and gaining expert knowledge on the customer's go to market strategy.
Partner with these key accounts to create and deliver upon joint business plans, implement promotional strategies and conduct regular line reviews.
In order to increase sales, competent in data analysis, reporting and forecasting activities and well versed in fact based sales techniques.
Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events.
Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
Other duties as assigned
Qualifications Expertise in Microsoft Office Suite and data analysis
Self-starter that thrives in a remote office
Fact-based competitive selling experience
Ability to travel 20%+ of the time
Physical Requirement : Capability to lift 20 pounds.
Working Conditions : While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.
Education / Experience Bachelor's degree in business, automotive technology or a related field required, Master of Business Administration preferred
5+ years of applicable experience
Educated in financial analysis capabilities, P&L responsibilities and monitoring the performance of publicly traded companies
Core Values & Competencies
Adapting to Others Business and Financial Acumen Championing Customer Needs Change Management and Influence Critical Thinking Demonstrating Initiative Displaying Technical Expertise Driving for Results Emotional Intelligence and Empathy Ethics and Integrity Inspires and Builds Talent Negotiating Agreements Prioritizing and Organizing Work Setting a Strategic Vision Strategic Thinking and Execution Working with Financial Information Ideation and Innovation Deliver Customer Value Empower Our Contributors Accountability for Results Strive for Excellence Attributes
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.www.DormanProducts.com
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