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Industrial ENET
Wilsonville, OR, United States
ABOUT US For 25+ years IndustrialEnet (iEnet) has been on the forefront of industrial grade networking and technology solutions for some of the largest commercial, transportation, and critical infrastructure customers in North America. Our clients value us for our commitment to the ongoing mastery and deep knowledge across best-in-class manufacture
Job Source: Industrial ENETVanderHouwen
Tigard, OR, United States
Job ID# 66044 Help Desk Support Our client is looking for a Help Desk Support person to join their team. This is a hybrid position in Tigard, OR. This position provides support in the following areas: Hardware installations. Software deployment and installation. Telephone support for all offices. (First Level Help Desk) Systems inventory tracking.
Job Source: VanderHouwenCrescens
Oregon City, OR, United States
Job Title: Help Desk Analyst Location: Salem, OR Duration: 3+ Months Contract Job Description: Customer Assistance - Communications (20%) - Level 2, Software (15%) - Level 2, and Hardware (15%) - Level 2: Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the
Job Source: CrescensTransPerfect
Portland, OR, United States
Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our Portland Or. office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 5+ years of experience with a chance to be exposed to an enterprise computing environment. The qualified candida
Job Source: TransPerfectOdyssey Information Services
Vancouver, WA, United States
Note: This job will sit in Vancouver, WA but require travel to Vancouver, Canada and California at times. No sponsorship at this time. The help desk analyst is responsible for handling all end user IT-related issues with care. The help desk analyst is to work with end users to troubleshoot computer-related difficulties, assist with the support of n
Job Source: Odyssey Information ServicesWillamette University
Portland, OR, United States
Attention Current Willamette University Employees: In order to apply for posted positions, please close this window and log into your Workday account and apply through the Jobs Hub application. ABOUT WILLAMETTE UNIVERSITY Willamette University is a nationally-renowned private liberal arts university with graduate programs in business, law, data
Job Source: Willamette UniversityCorVel Co.
Portland, OR, United States
The Help Desk Supervisor reports to the Product Support Group Manager and is responsible for managing the operations of the National Help Desk Team. The Help Desk Supervisor will oversee all Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to iden
Job Source: CorVel Co.One Up Solutions Northwest
Portland
Job Description Job Description Salary: One Up Solutions Northwest, located in Tigard, OR, has been in business for over 18 years, serving clients in Oregon and Southwest Washington. As a Managed Service Provider (MSP), we provide world-class technology services for a fraction of the cost of hiring an IT department. These services include areas su
Job Source: One Up Solutions NorthwestPortland, OR, United States
Join Otak\'s IT Department during a pivotal phase of digital transformation as we support the growth of our company. We\'re currently seeking an IT Help Desk Analyst for a Temporary to Hire Opportunity. The ideal candidate will be passionate about providing innovative IT solutions and exceptional support to our employees. As an IT Help Desk Analyst, you\'ll play a crucial role in managing, resolving, and escalating IT incidents while assuming full ownership of the issues to ensure complete and accurate resolution. This position offers a dynamic work environment where you can truly make a difference. If you are a proactive problem-solver with a strong technical background, we would love to hear from you! What you\'ll do: Serve as a dedicated advocate for user issues, ensuring that all customer needs are addressed with urgency and precision. Provide first-level support to help customers resolve basic technical challenges. Assess, prioritize, and handle incoming support requests via phone, voicemail, email, and in-person interactions. Employ expert communication and technical skills to swiftly resolve complex IT incidents, handle requests, and support project activities. Diagnose and solve problems related to local and wide area networks, desktop environments, servers, and applications. Liaise with vendors to open and manage trouble tickets, facilitating quick resolution of technical issues. Thoroughly investigate issues by validating problems and identifying known solutions. Manage the full lifecycle of user hardware and software, including purchasing, provisioning new systems, deploying software, and retiring obsolete equipment. Maintain detailed documentation throughout the incident lifecycle and communicate updates to the customer consistently. Administer user accounts across business applications, including Office 365, Active Directory, and Microsoft Teams. Manage email mailboxes, groups, distribution lists, and public folders. What you bring: 2-6 years of experience in IT support, preferably in a Microsoft-centric environment. Associate\'s Degree in a related technical field, or equivalent practical experience. Relevant IT certifications such as MCSA, CompTIA A+, Network+, etc. Exceptional interpersonal and organizational skills, with the ability to manage diverse situations and multiple priorities. Proficient in supporting Microsoft Windows 10/11 and basic Windows Server operations. Experience with Active Directory and Group Policy management. Knowledge of Microsoft software updates, patch management, and endpoint protection (such as Endpoint Central). Skilled in troubleshooting wireless and LAN issues. Familiarity with financial processes including accounting and purchase orders is beneficial. Otak is proud to be an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Email Alert for IT Help Desk Analyst jobs in Portland, OR, United States
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