Community Outreach Worker-Bilingual-Puentes Clinic

Portland, OR, United States

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation.

SUMMARY :The bilingual Community Outreach and early Engagement role works as a member of the Puentes to provide a range of culturally specific services for the Latino/a/x community that support and enhance connection to social and behavioral healthcare services. Those outreach and engagement services are designed to improve and/or achieve positive health outcomes for members of the Latino/a/x community. Individuals served may or may not be enrolled in Oregon Health Plan and the Health Share of Oregon CCO.

Hours: M-F 9A-5P

Where: Puentes Clinic

RESPONSIBILITIES:

Provide community outreach and location-based early engagement services to the Latino/a/x community who are not well connected with behavioral health services.

Provide culturally specific activities that engage, educate, support, and build trust with the community to provide pathways to recovery services.

Provide opportunity to re-connect to community through culturally specific activities

Work with Puentes Program Director and Puentes Clinical Supervisor on the quarterly reporting requirements.

Visit and provide support to clients in their community, home, places of worship, places of recreation, clinics and elsewhere, including outside and in shelters for patients experiencing homelessness.

Help patients to seek opportunities for further treatment, care, and services within Central City Concern and the community.

Participate in the development of behavioral health and recovery goals with patients. Support patients to reduce barriers and achieve goals.

Support patients in advocacy in individual and community needs.

Bridge community, cultural, educational, and other barriers to encourage self-care and participation in program.

Work within scope of training and experience and seeks consultation when appropriate;

Adhere to all state and federal privacy regulations and to CCC policies and agreements regarding confidentiality, privacy, and security.Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access.This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.

Participate in Outreach activities necessary to offer services and engage participation in a non-coercive manner. Escort individuals to meetings and appointments as necessary;

Collaborate with community service providers to provide necessary case management services and coordinate residential and non-residential treatment and service planning.

Coordinate services with all members of individual's support network;

Participate in training opportunities to advance skills and knowledge in addictions and mental health.

Perform other duties as assigned.

ABILITIES: Ability to work effectively with internal teams, peers, individual clients and groups.

Ability to apply principles learned to new situations.

Ability to display a non-judgmental attitude.

Demonstrated knowledge of community and social service agencies.

Sufficient manual dexterity and physical ability to perform assigned tasks.

Ability to communicate clearly and concisely both orally and in writing.

Ability to manage time and meet deadlines.

Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.

Ability to maintain accurate records and necessary paperwork.

Ability to provide leadership.

Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.

QUALIFICATIONS: High school diploma or GED required.Associate's Degree or higher in health or social service related field of study preferred.

Must have experience working with the Latino/a/x culture.

Bilingual in English and Spanish required.

Must have current CPR certification prior to start.

Must be registered with appropriate Oregon State licensing board to meet, at minimum, QMHA requirements.

Must meet CCC privileging requirements as required by FTCA.

Must have a high tolerance for ambiguity and change.

Must have a working knowledge of behavioral health terminology.

Central City Concern is committed to a drug-free workplace that encourages a safe, healthy, and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988.An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.

The OAR prohibits A&D program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.

Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.

Must be able to climb stairs several times a day.

Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.

Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.

Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy.Must pass an initial driver's training within 60 days of being an approved driver and continued recertification training.

Must adhere to agency's non-discrimination policies.

Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

Benefits:Central City Concern offers an incredible benefits package to our Regular/FT employees: Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.

Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.

11 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.

Comprehensive Medical, Vision, and Dental insurance coverage.

Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

Excellent relocation package for those roles that qualify.

Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)