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CMT
Baltimore, MD, United States
Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire. ABOUT US: CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local g
Job Source: CMTServBeyond Solutions
Catonsville
Job Description Job Description Salary: 60,000-65,000 At ServBeyond Solutions, we deliver cutting-edge solutions that support the critical missions of our government customers. We aim to revolutionize user experiences, boost productivity, and adapt to changing business needs using the latest technology platforms across web, mobile, and social medi
Job Source: ServBeyond SolutionsCMT Services Inc
Curtis Bay
Job Description Job Description Salary: Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire. ABOUT US: CMT Services, Inc. is a dynamic and growing small business
Job Source: CMT Services IncKaizen Approach
Linthicum Heights, MD, United States
Are you ready for a rewarding opportunity with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and virtual applications. Requirements: Experience trouble
Job Source: Kaizen ApproachKaizen Approach
Annapolis Junction, MD, United States
We are currently looking to hire an experienced Information Systems Security Engineer to perform and/or review technical security assessments of computing environments to identify points of vulnerability, non-compliance with established Information Assurance (IA) standards and regulations, and recommend mitigation strategies . You will validate and
Job Source: Kaizen ApproachInfojini
Hanover, MD, United States
General Responsibilities of Helpdesk Specialist (Senior): A. Assist the desktop staff with daily end-user support, including replacement and imaging of computers, laptops, thin clients, and tablets. B. Work with the assigned lead for all desktop related projects to assist in user testing. Identify and document all applications and software to be te
Job Source: InfojiniCornerstone Defense
Annapolis Junction, MD, United States
Location: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through
Job Source: Cornerstone DefenseTriTech Enterprise Systems, Inc.
Baltimore
Job Description Job Description TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), the Office of Information Technology (OIT) project. Responsible Duties: These Senior Helpdesk specialists shall perform the fol
Job Source: TriTech Enterprise Systems, Inc.Baltimore, MD, United States
SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client's achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction. SYSCOM's client is seeking a Senior Help Desk Specialist for an onsite position in Baltimore, Maryland.
Project duration: 3 to 5 year project
Work Location: Onsite in Baltimore, MD 21201
Work Hours: Monday to Friday, during core hours of 8am to 6pm. On-call work will also be required on a rotational basis every 7 weeks.
Duties and responsibilities of the Senior Help Desk Specialist include, but are not limited to the following:
Provides telephone and in-person support to users in the areas of directories, standard Windows desktop applications, and applications developed for the client.
Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
Minimum Requirements, must meet ALL: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field.
A minimum of seven (7) years of experience in a business IT environment with emphasis on PC computer hardware and applications.
Information systems development, work in the client/server field, or related fields.
At least five (5) years comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as work on a help desk.
Demonstrated ability to effectively communicate orally and in writing and to have a positive customer service attitude
Ability to work onsite in Baltimore, MD 21201
At least two (2) years of experience in the following technical areas is required for consideration: Senior level experience in Microsoft Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk, Adobe Acrobat, Cisco VPN software and imaging software.
Senior level experience using service desk software (opening, documenting, closing, follow up on service calls).
Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring each of the following items: PCs, laptops, tablets, thin clients, stand-alone printers and networked printers, stand-alone and networked scanners, and copiers.
Email/ Scheduling: Microsoft Outlook 2013, 2016.
Active Directory includes troubleshooting PC and Microsoft hardware or software.
Installing and configuring desktop operating systems: Windows 7, Windows 10 & Office 365.
Installing and configuring server operating systems: Windows 2012.
Installing and configuring Microsoft Active Directory services.
Installing and configuring Remote control tools.
Installing and configuring System Center Configuration Manager (SCCM)
Headquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients.
SYSCOM, Inc. is an equal opportunity employer.
SYSCOM, Inc.
www.syscom.com/career-opportunities
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Email Alert for Senior Help Desk Specialist (onsite) jobs in Baltimore, MD, United States
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