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Weis Markets
Owings Mills, MD, United States
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 9251 Lakeside BLVD Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Service Desk Associate is responsible
Job Source: Weis MarketsWEIS LLC
Owings Mills, MD, United States
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Service Desk Associate is responsible for the functions below, in
Job Source: WEIS LLCStifel Financial Corp.
Baltimore, MD, United States
Under general supervision, the IT Service Desk Associate has primary responsibilities as the first point of contact in IT. Through multiple channels, the Analyst accurately logs and manages requests, incidents, and problems, assessing the services and customers impacted and the urgency for resolution. The Analyst works to resolve and satisfy incide
Job Source: Stifel Financial Corp.Brick Bodies Fitness Services
Lutherville Timonium, MD, United States
Job Details Job Location 20 Brick Bodies Padonia - Timonium, MD Position Type Part Time Salary Range $13.25 - $15.00 Hourly Travel Percentage None Job Shift Any Job Category Customer Service Description The Service Desk (SD) Team Members goal is to provide world class customer service to both members and guests, presenting a positive first
Job Source: Brick Bodies Fitness ServicesFEI Systems
Columbia
Job Description Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software t
Job Source: FEI SystemsFEI Systems
Columbia, MD, United States
Job Description Job Description At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to
Job Source: FEI SystemsNuWave Solutions
Columbia, MD, United States
Overview BigBear.ai is seeking a Service Desk Analyst primary responsibility is to resolve technical issues and provide prompt solutions to ensure smooth operations and customer satisfaction. What you will do User Support o Respond to incoming requests, inquiries, and technical issues from end-users through various channels (i.e. phone calls
Job Source: NuWave SolutionsTEKsystems
Halethorpe
Our client is looking for a Helpdesk Technician to work onsite in Catonsville, MD. The daily responsibilities include logging, tracking, and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting sk
Job Source: TEKsystemsOwings Mills, MD, United States
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address:
9251 Lakeside BLVD
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Service Desk Associate is responsible for the functions below, in addition to other duties as assigned:
Greets customers cheerfully and answers customer questions to best of ability. Contacts management or department associates whenever necessary to provide resolution. May open or close Service Desk depending on shift. Answers incoming calls and makes pages over intercom.
Completes lottery, bill pay and Western Union transactions while adhering to company and legal regulations. Follows company and legal guidelines for tobacco sales.
Performs refunds or exchanges while following company policy to ensure a quality customer service experience. Communicates pricing, quality, and other concerns to appropriate managers/associates.
Responsible to keep desk area clean and organized. Completes necessary logs for store compliance policies.
Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.
Responsible for all tenders including cash, checks, debit/credit slips and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding excessive overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
Maintains knowledge of store layout to answer customer questions. Maintains knowledge of weekly ads, advertised and in-store specials, and special promotions in order to answer customer questions, generate sales by suggestive selling and to assure accuracy in ringing up merchandise.
Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
May complete other duties of staff as required by management.
SUPERVISORY RESPONSIBILITIES
This position currently has no supervisor responsibilities.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
Service Desk Associate jobs in Owings Mills, MD, United States
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