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Liability Claims Manager

Des Plaines, IL, United States

Overview:

Reyes Holdings is a global leader in the production and distribution of food and beverage products. Our five business units service client accounts across 43 states in the United States and 19 countries worldwide meaning the sun never sets on Reyes Holdings. We continue as a family-owned and operated business, true to how we began in 1976. Were known for excellence, motivated by safety, and rooted in relationships. Our top priority is our people all 33,000+ of our employees. Weve created a workplace where our diverse team has the ability to thrive, challenge one another to continually reach higher, and support each other on our Journey Forward together.

Responsibilities:

Pay Transparency Statement:?

The compensation philosophy reflects the Companys reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. ?This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.?

Position Summary:

This position is responsible for the management of the third-party liability claims program. This role assists with the mitigating of Reyes Holdings risk by formulating, developing, reviewing, and coordinating claims-related activity. This position has a primary focus on Auto and General Liability claims for the enterprise.

Position Responsibilities may include, but not limited to:

Provide guidance and oversight of Third-Party Administrator claims adjusters and their claims management to insure proper and efficient handling of Auto Liability and General Liability claims

Provide reserve and settlement authority to Third Party Administrator within designated limits, escalating all appropriate matters as required

Work with Third Party Administrator in the management of litigated files

Work closely with outside counsel and coordinate with in-house attorneys in claim litigation

Provide claim guidance in claims involving General Liability & Auto Liability non-litigated BI claims to resolve proficiently

Responsible for securing information and evidence with business units for liability claims

Coordinate and assist with the investigation of significant accidents; including fielding calls (some off-hours), assigning counsel, ensuring all documents are preserved, and internal legal hold letter issued

Attend mediations, either in-person or telephonically, and all trials

Participate in claim presentations conducted at distribution centers

Coordinate and participate in claims audits of Third-Party Administrator

Coordinate quarterly litigated claim file reviews with general counsel and finance team for updating each business unit with potential high exposure and resolution plan

Ensure the defense counsel panel list is current

Maintain a current list of claims with potential high exposure or are subject to legal or vehicle holds

Provide support services for location needs

Monitor daily intake claim reports for correct claim entry for coverage line

Travel as necessary

Other projects or duties as assigned

Qualifications:

Required Skills and Experience:

Bachelors degree in business, Finance, Risk Management or related field with 5+ years of multi-state experience handling and supervising Auto Liability and General Liability claims. Or HS Diploma with 8+ years of related experience in lieu of a bachelors degree

Excellent verbal and written communication skills

Proficient in Microsoft Office

This position must pass a post-offer background and drug test

Preferred Skills and Experience:

CPCU, ARM or ACM designation

Previous in-house industry experience is a plus

Physical Demands and Work Environment :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

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