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Account Success Manager

, CA, United States

Account Success Manager / Customer Success Manager (Spanish Required)

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the job:

Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.

The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.

We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities:

Contact customers currently using Odoo

Analyze clients' business operations and drive adoption

Execute all phases of a subscription renewal plan

Build and maintain relationships with clients

Empathize with customer needs

Be part of the entire sales cycle

Qualifications and Requirements:

Bachelor's Degree or an equivalent combination of education and experience

Spanish fluency (professional or native/bilingual)

Experience negotiating and closing new business

Passion for software products

1-2 years experience in sales

Proficiency in G-Suite applications preferred

Excellent communication skills

Proven track record of exceeding quota

Nice to Have:

Experience with ERP

Experience in a SaaS company

Available immediately

An affinity for business operations

Additional languages

Compensation and Perks:

Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits

PTO (Paid-time-off), paid sick days, and paid holidays

Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals

$100 towards a work-from-home office setup

Evolve in a nice working atmosphere with a passionate, growing team!

Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!

Company-sponsored events for groups of 6+ employees

The salary range for this role is $70,000-$90,000 OTE . Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. The salary reflected includes commissions or variable pay, where applicable.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

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