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Roostify
San Francisco, CA, United States
**Technical Support Specialist (Level 1)** at Roostify Remote USA **Who We Are** Roostify is a venture-backed fintech company committed to transforming traditional mortgage lending into a modern, enjoyable experience. Simple to implement and engineered to deliver a secure end-to-end process, Roostifys transformational technology includes easily con
Job Source: RoostifyColliers International
San Francisco, CA, United States
Technical Support Specialist page is loaded Technical Support Specialist Apply locations Silicon Valley - San Jose - W Santa Clara St time type Full time posted on Posted 30+ Days Ago job requisition id JR13713 Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we
Job Source: Colliers InternationalTake-Two
San Francisco, CA, United States
**San Francisco, California, United States** **Technical Support Specialist** ****Who We Are:**** Take-Two develops, publishes and markets some of the world's biggest games. We publish products through our labels Rockstar Games, 2K, Ghost Story, PlayDots, Social Point as well as Private Division label and Nordeus. Our Rockstar label creates Grand T
Job Source: Take-TwoWiser Solutions, Inc.
San Mateo, CA, United States
**Technical Support Specialist** * Remote * Full Time * Go-to-Market * Mid Level : Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiativ
Job Source: Wiser Solutions, Inc.Unlayer
San Francisco, CA, United States
Technical Support Specialist We are looking for a talented and experienced Technical Support Specialist to join our dynamic team. This position will serve as support for technical customer escalations, finding fixes, workarounds, and final solutions by troubleshooting issues and providing exemplary customer service. This position will also play a
Job Source: UnlayerAfresh Technologies, Inc.
San Francisco, CA, United States
**Technical Support Specialist** at Afresh Remote, San Francisco, California, United States Afresh is on a mission is to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating Sy
Job Source: Afresh Technologies, Inc.Iterable
San Francisco, CA, United States
**Technical Support Specialist** at Iterable San Francisco Iterable is a cross-channel platform that powers unified customer experiences and empowers marketers to improve on every interaction taking place throughout the customer journey. With Iterable, brands create individualized marketing touchpoints that earn engagement, solidify trust an
Job Source: IterableSan Francisco AIDS Foundation
San Francisco, CA, United States
**Technical Support Specialist (1035 Market St.)** **Essential Duties and Responsibilities** : **Essential Qualifications** **:** * Strong analytical, communication, and customer service skills. * Ability to work well on a team and desire to learn. * Creativity, flexibility, humility, accountability, empathy, and patience. * Passion for achiev
Job Source: San Francisco AIDS FoundationSan Francisco, CA, United States
**Technical Support Specialist - Level 2**
San Francisco, CA / Commercial Customer Support / Full Time Miroculus is looking for a motivated **Technical Support Specialist - Level 2** with a strong support background to help us maximize customer success and positive experience with our novel digital microfluidics platform. This position will be based in our San Francisco, CA headquarters and will report to the Sr. Manager for Customer Service and Support. + Provide guidance and technical expertise to customers via phone or email.
+ Collaborate with Miroculus teams to understand complex issues and problem solve.
+ Relay voice of customer and market trends back to the Miroculus development and product marketing teams.
+ Record and track inquiries and feature requests in the Miroculus customer relationship management (CRM) system.
+ Assist in training and management of Technical Support Specialists - Level 1
**Qualifications:**
+ BS in Biological Sciences
+ Customer-facing support experience in biotech industry
+ Familiarity with library preparation for next generation sequencing
+ Excellent problem solving and communication skills
+ Experience working within a cross-functional team
+ Strong organizational, time management, and prioritization skills
+ Desire to support customers and enhance their experience
**About Miroculus** Miroculus uses proprietary digital microfluidics technology to automate and miniaturize the most complex genomic protocols such as NGS library prep, synthetic biology, genome editing, and combinatorial chemistry in a compact, user-friendly system. Our vision is to make the most complex protocols easy and accessible to scientists everywhere. We are a tight-knit team who strives to work together according to our company values of humility, commitment, and solidarity.
**Commitment to Diversity** Miroculus believes that diversity is a competitive advantage, that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender identity or expression, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, body size or shape, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
**Covid Vaccine Requirement** For the health and safety of our team members, vendors, and customers, Miroculus requires all employees to be fully vaccinated against COVID-19 and to show proof of vaccination. New hires will be given a grace period of eight (8) weeks to comply with this mandate. This requirement is a condition of employment with Miroculus, unless you would like to request an accommodation due to a disability or sincerely held religious belief.
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Email Alert for Technical Support Specialist - Level 2 jobs in San Francisco, CA, United States
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