Front Desk Representative
Cypress, TX, United States
All-Tex Staffing & Personnel is a reputable staffing company that specializes in providing top-notch personnel for various industries. We are currently seeking a friendly and professional individual to join our team as a Front Desk Representative. As a Front Desk Representative, you will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring a positive experience. This is an exciting opportunity for someone with excellent communication skills and a strong passion for delivering outstanding service.
Responsibilities
Welcome and greet visitors and clients in a warm and friendly manner
Answer phone calls and direct them to the appropriate parties
Provide accurate information and assistance to visitors and clients
Manage the incoming and outgoing mail
Schedule appointments and maintain calendars
Assist with administrative tasks, such as data entry and filing
Handle customer inquiries and resolve any issues or complaints
Maintain a clean and organized front desk area
Requirements High school diploma or equivalent
Previous experience in a customer service role is preferred
Excellent verbal and written communication skills
Proficient computer skills, including Microsoft Office Suite
Strong organizational and multitasking abilities
Professional and friendly demeanor
Ability to remain calm and composed in stressful situations
Attention to detail and accuracy
Ability to work independently and as part of a team