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The Job Network
North Richland Hills, TX, United States
Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results wh
Job Source: The Job NetworkComprehensive Finance Inc. (CFI)
Grapevine, TX, United States
This position requires a person to work in an office environment at a workstation for majority of the day This position is predominantly sedentary with limited requirements for any lifting beyond 20 pounds Responsibilities CSMs bring expertise and a deep understanding of how to maximize customer adoption and retention The CSMs foster a dynamic an
Job Source: Comprehensive Finance Inc. (CFI)Buxton Company, LLC
Fort Worth
Job Description Job Description Buxton is the global leader in retail customer analytics, and we aim to provide data-driven insights and shape the future of customer engagement across all channels. This role is based in Fort Worth, TX and follows a hybrid work model. About the role We are looking for a detail-oriented, self-starter to join the Bu
Job Source: Buxton Company, LLCPoint of Rental Software
Fort Worth, TX, United States
About The Position… As a Customer Success Manager, you will be a trusted advisor to PoR customers, helping them succeed with our products and ensuring they receive maximum value from our solutions throughout their PoR Journey. You’ll be responsible for understanding customer requirements, driving adoption and retention, and delivering an EPIC expe
Job Source: Point of Rental SoftwareAstrion
Fort Worth, TX, United States
Overview: Program Analyst Be the Difference Astrion offers comprehensive services that boost preparedness, optimize performance, and ensure success across various domains, from Cyber to Digital, Mission and Systems, servicing our nation's Civilian, Defense and Space communities. We support customers with Centers of Excellence in Washington DC, Hun
Job Source: AstrionHAI Connections
Euless
Job Description Job Description The Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Repres
Job Source: HAI ConnectionsBILT Inc.
Grapevine, TX, United States
Description BILT Incorporated Job Title: Customer Success Manager/ Account Manager Department: Account Management Classification: Exempt Location: BILT - Global Brand Support Center, Grapevine, Texas 76051 About the Job The BILT Customer Success Manager / Account Manager is responsible for all aspects of the customer partnership. From on
Job Source: BILT Inc.ClearPlan LLC
Fort Worth, TX, United States
Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. ClearPlan is hiring consulting positions nationwide! ClearPlan was founded in 2013 and we have grown to more than 200 employees operating in over 30 states. ClearPlan provides Project Managemen
Job Source: ClearPlan LLCFort Worth, TX, United States
Say hello to possibilities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We're currently looking for:
A Customer Success Program Analyst Responsible for supporting the Customer Success Managers ("CSMs") who serve as the owner of the post-sales relationship with our most valued and high-profile customers.
To succeed in this role you must have experience in:
Build our Customer Success playbooks and templates that support key CS activities
Lead and develop the CS community to support the CS org, serving as a primary internal point of contact and the voice of the CSM profession.
Develop and execute programs and projects as needed by the CS leadership team in partnership with other key CS support functions including operations and enablement
Evaluate program effectiveness and continuously iterate based on feedback and program metrics
Create, implement and oversee communications programs for the CS organization.
Proactively gather feedback from Customer Success Managers and other stakeholders to continuously refine process documents
Desired Qualifications:
3+ years Customer Success Management, Program Management, &/or Customer Success Support Experience
Ability to connect the dots organizationally and influence partners from various roles, levels, and profiles to drive teamwork and program excellence
Self-motivated while approaching work with empathy and a creative, problem solving mindset
Outstanding time and process management skills, ensuring nothing slips through the cracks
Treats work like a craft, constantly honing and refining skills to adapt to an ever-changing landscape
Bachelor's Degree or equivalent military and/or work experience
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Parental support for children with developmental and learning disabilities
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following to learn more about how we can assist you.
If you are hired in Colorado, the compensation range for this position is between $96,600 and $138,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
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Customer Success Program Analyst jobs in Fort Worth, TX, United States
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