Sr. Associate (Customer Support)

Sr. Associate (Customer Support)

Location: Remote (Tulsa, OK) Duration: Long-term Rate: DOE

US Citizens, GC, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job

Skills and Experience Needed

• High School diploma
• 1-2 years of customer service experience
• An ability to work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
• Must obtain Client (formerly NASD) Series 6 license within 90 days of hire
• Outstanding customer service skills and dedication to providing exceptional customer care
• Exceptional listening and analytical skills
• Solid time management skills
• Ability to multitask and successfully operate in a fast-paced, team environment
• Must adapt well to change and successfully set and adjust priorities as needed
• Some college experience or a trade or professional certification.
• Insurance or Financial Services industry experience or Product specific experience.
• Prior Call Center experience is highly preferred.
• A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
• A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
• Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.

Please ignore the email in case you are not interested OR overqualified. We have openings with our clients throughout the country that match your job title and skills. I am here to help you in getting your dream job.

If you are available and interested PLEASE CLICK ON THE LINK AT THE BOTTOM OF THE PAGE which will subscribe you to our emails and please forward your resume to me or please call me ASAP at (718) 668-5300. If you do respond via e-mail please include a daytime phone number so I can reach you. If you are not interested, kindly refer anyone who would be interested. We offer great referrals! Thank you in advance! Sincerely yours, Jerom Russel Sr. Recruiter [email protected] +01 (470) 798-5000 Ext. 1060 (Please send me the resume) Alpharetta GA 30005 www.GeorgiaIT.com