Senior Sales Strategy and Operations Manager
, TX, United States
Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re currently looking for: The Sr. Sales Strategy and Operations Manager for the Expansion and BDR Organization will be a key leader in driving the growth and productivity of the BDR and Expansion Sales Teams. This role requires strong partnership across Sales, Sales Operations, Marketing Operations, Channel Operations, IT, and other cross-functional teams to deliver on a GTM strategy across channel and direct sales. This role is critical to RingCentral's continued growth as the BDR and Expansion teams work throughout the entire customer journey. To succeed in this role you must have experience in: Manage weekly cadence of sales forecasting, pipeline coverage, reporting, and analytics
Executive communications and status on overall sales performance
Work collaboratively with Segment Ops team leads and cross functional teams
Lead territory planning, quota setting, and account coverage models
Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth
Participate in the development and execution of the annual operating plan
Develop AE retention and productivity initiatives
Drive operational efficiency in systems, processes, and tools, including Salesforce.com
Desired Qualifications: 5-10 years of equivalent experience in Sales Operations, supporting direct, indirect/overlay, or channel sales Comfortable working in matrixed organizations and advocating for the business unit
Strong organizational development, communication and leadership skills
In depth understanding and hands-on experience with sales processes, SFDC and QTC
Familiar with a variety of routes to market (inside, field, channel and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)
Strong problem-solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies
Advanced time management skills including ability to handle multiple projects with aggressive deadlines
Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas.
Must have SaaS, Telephony or High-Tech experience
Bachelor’s degree required
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral is a leading global provider of cloud-based business communications and collaboration solutions that seamlessly combine phone, messaging, video meetings, and contact center. RingCentral empowers customers with AI-powered conversation intelligence that unlocks insights from their interaction data to accelerate business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. Visit ringcentral.com to learn more. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Colorado, California, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $105,000 to $128,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
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