Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Randstad

    Hybrid customer service representative

    Benton Harbor, MI, United States

    We are seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment that ranks among some of the top scores in engagement in the industry. As a Customer Service Agent, you may support our trade partners, consumers, and/or internal process partners via phone, chat, email or other technology for our W

    Job Source: Randstad
  • The Wood Companies

    1st Shift Customer Service Representative

    Benton Harbor

    Job Description Job Description 1st Shift Customer Service Representative Hours: Mon-Fri 8am-5pm with one hour for lunch or Mon-Fri 8:30am-5pm with half hour lunch Job Summary: To assist and facilitate the flow of orders between sales, customers, planning and manufacturing. Job Responsibilities: Ensure all sales order

    Job Source: The Wood Companies
  • Hobby Lobby

    Customer Service

    Benton Harbor, MI, United States

    • Ending Soon

    **Job Title:** Customer Service Representative **Overview:** Hobby Lobby is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. Our ideal candidate will provide exceptional service to our customers, ensuring their shopping experience is pleasant and efficient. As a Customer Service Representat

    Job Source: Hobby Lobby
  • FlexJobs

    Customer Service

    Benton Harbor

    • Ending Soon

    Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce

    Job Source: FlexJobs
  • Corewell Health

    Patient Services Representative

    Coloma, MI, United States

    • Ending Soon

    Job Summary Provides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. Performs administrative functions, including, but not limited to: assists

    Job Source: Corewell Health
  • Jaden Gebbink - State Farm Agent

    Customer Service Representative - State Farm Agent Team Member

    Saint Joseph

    Job Description Job Description ROLE DESCRIPTION: As a Customer Service Representative with Jaden Gebbink, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance you

    Job Source: Jaden Gebbink - State Farm Agent
  • SpartanNash

    Customer Service Lead

    Dowagiac, MI, United States

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000

    Job Source: SpartanNash
  • CarMax

    At Home Customer Service

    Buchanan, MI, United States

    • Ending Soon

    Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders

    Job Source: CarMax

Customer Service Representative

Benton Harbor, MI, United States

Job Description:

General Function / Summary:

As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve. Our Assistant Store Managers are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies. Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in support of our mission.The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence.

Essential Duties:

Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs.

Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.

Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.

Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.

Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued.

Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.

Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.

Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.

Perform customer verifications to validate information presented.

Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend.

Comply with federal and state regulations and Company policies and procedures.

Complete compliance trainings and quarterly I Agree timely.

Other duties as assigned.

Minimum Education and Experience Required: High school diploma, GED, or equivalent experience

1+ year(s) of experience with sales, customer service, and/or cash handling preferred

Strong customer service, active listening, and verbal and written communication skills

Proficient in Microsoft Office programs

Ability to multitask, prioritize, and work in an autonomous environment

Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver's License and valid Automobile Insurance while employed by the company

Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused

Physical Demands: Call center/retail/office environment

Extensive cash handling

Extended phone usage

Long periods of standing

Extended viewing of computer screens and typing

Must be able to lift up to 50lbs, with or without reasonable accommodations

Travel / Attendance: Must be able to travel to all stores within the assigned district with personal vehicle

May be asked to travel to neighboring districts

May require overnight travel

Must work assigned shifts as scheduled

Why Choose CNG Holdings, Inc. and Check 'N Go/Allied Cash Advance:

CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers' financial situations, thereby filling a need and delivering value to our customers.

Our mission is to help and to educate our customers, while building and nurturing long-term relationships. We strive to make a difference in our customers' lives and the communities we serve.

Our vision is to deliver innovative financial solutions that better fulfill our customers' unique financial needs so that they can build a better future for themselves and their families.

CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable and focused!

Commitment to Diversity:

We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.

Apply

Create Email Alert

Create Email Alert

Email Alert for Customer Service Representative jobs in Benton Harbor, MI, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.