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States Logistics
Phoenix, AZ, United States
Customer Service Representative - Customer Service We're growing and we're looking for a detail-orientated representatives to provide awesome customer service to our customers! Shift: Monday through Friday / 8:00am - 4:30pm Compensation: $20/hour or dependent on relevant 3PL CSR experience Some overtime will be required based on volume. Here Ar
Job Source: States LogisticsStaff My Agency
Phoenix, AZ, United States
Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally
Job Source: Staff My AgencyPyramid Consulting
Phoenix, AZ, United States
Immediate need for a talented Customer Service/Collections/Financial Operations with experience in the industry.This is a 12+ Months contract opportunity with long-term potential and is located in Phoenix, AZ(Onsite). Please review the job description below. Job ID: 23-24740 Pay Range: $12 - $18/hour. Employee benefits include, but are not li
Job Source: Pyramid ConsultingAsk Staffing
Phoenix, AZ, United States
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Service Representative Location: Phoenix, AZ 85007 (Hybrid) Duration: 12 months Contract Pay Rate: $20/hr. on W2 Job Description: Handle inbound calls in a timely
Job Source: Ask StaffingJobs for Humanity
Arizona City, AZ, United States
Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass
Job Source: Jobs for HumanityManpower Group Inc.
Phoenix, AZ, United States
Customer Service Opportunity in North Phoenix Look for individuals that have experience in wires and cables and or construction/plumbing companies!!! Manage customer orders timely and to the highest level of accuracy by: Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP. Res
Job Source: Manpower Group Inc.CVS Health
Phoenix, AZ, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthAcro
Phoenix, AZ, United States
ummary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client's issue, offer possible solutions or providing follow-up as
Job Source: AcroPhoenix, AZ, United States
Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
Our Customer Service team is hiring for Customer Service Representatives. We are looking for detailed-oriented individuals to assist our customers over the phone with the loan application process from start to finish, including reviewing financial and identifying documents, assisting applicants over the phone, gathering additional documents and following up with applicants to verify financial information to recommend a decision for the loan application.
Our customer service representatives also assist with answering questions about Upgrade products, assisting customers with troubleshooting and technical assistance while delivering world class customer service. This is a dynamic role partnering with our customers to provide a best in class experience. Upgrade's Customer Service Representatives work on a world-class team that takes pride in creating delightful customer experiences and consistently raising the bar. This is a role for someone who considers themselves a self-starter, go-getter, and customer service guru.
Pay: $20.00/ hour
What You'll Do:
Provide excellent customer service to inbound and outbound calls, totaling 100+ calls per day
Answer continuous inbound calls in the following departments: Customer Service, Application by Phone, and Verifications
Be an expert on our products and processes
Adapt to changing policy and procedures on a constant basis while maintaining high quality to your work
Review financial documents submitted by the borrower
Verify and calculate customer income
Detect suspicious and fraudulent loan applications
Meet and/or exceed production, quality, and customer service goals
What We Look For: 1+ years of customer service experience required
6+ months of high volume call center experience required
High school diploma or equivalent
Team oriented mindset
Attention to detail
Excellent verbal and written communication skills
Ability to multitask
Strong problem solving and analytical skills
Ability to thrive in a changing and fast-paced environment
Proficiency with Excel, Word, and Outlook
Reliability and people-oriented approach in your work ethic
Nice to Have: Financial services experience
Knowledge of Zendesk or other CRM applications is a plus
What We Offer You: Great open office space
Paid time off (PTO)
401K matching
Comprehensive benefits package: Medical, dental, vision, life insurance & disability
Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
Paid parking or platinum pass
New Hire Training Program
Wellness Incentive Program
Kitchen fully stocked with snacks and beverages
#LI-Onsite
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Service Representative jobs in Phoenix, AZ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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