Director of Family Engagement & Persistence - (24-25)

San Antonio, TX, United States

Director of Family Engagement & Persistence - (24-25) Full-time

Start Date: Next year opening

Department: Regional Support and Leadership

KIPP Texas Public Schools is a network of 59 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose —college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Founded in Houston in 1994, and operating as KIPP Texas since 2018, our commitment to diversity, equity, inclusion, and antiracism in our classrooms, in our offices, and in the communities we serve is unwavering. We are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join our Team and Family and champion equity, chase excellence, persist with purpose, bring joy, and help us rise together.

KIPP Texas is part of the national KIPP network of 255 college-preparatory public charter schools in 20 states and the District of Columbia. Nationwide, KIPP students complete four-year college at a rate of 36 percent, comparable to the national average for all students and approximately three times higher than the average of students from low-income communities.

The Student Enrollment and Data Team is focused on ensuring that schools are fully enrolled so that students are free to create the future they want for themselves and their communities. The team supports this vision through application acquisition, family onboarding, cultivation, and persistence. The Senior Director of Family Cultivation, Engagement, and Persistence will be responsible for curating a cohesive experience for families as they move through the enrollment cycle. This role will partner closely with the acquisition teams, school operations, and school management. The Senior Director will be an individual who has demonstrated success with family engagement tactics that have improved persistence and outcomes for students at the school or district level.

Key Responsibilities

Develop and oversee the implementation of KIPP Texas’ cultivation efforts for both New-to-KIPP and rising students

Oversee the creation and development of programs, policies, and services in support of students retention and success

Establish and implement strategies to promote authentic family involvement

Partner with marketing and communication to develop a regular schedule of outreach to families in various channels

Adapt best practices and recommendations to meet the different needs of grade bands

Ensure touchpoints with families across all student enrollment and data teams feel cohesive

Training and Professional Development

Create an Arc of the Year for the Family Engagement Specialist (FES) Role

Develop supporting materials and trainings to ensure that FESs are positioned to execute strategies effectively

Inspect the implementation of schools based strategies and provide timely feedback including clear actions

Support FESs with school specific questions and planning

Data Management and Reporting

Establish metrics and key performance indicators to measure the effectiveness and impact of student persistence and experience

Utilize data analytics tools to track and measure the effectiveness of engagement efforts

Identify gaps in data access and visualization and partner with stakeholders to address the gaps

Prepare regular reports on persistence, trends, and projections for senior leadership, school board members, and other stakeholders

Stakeholder Engagement and Collaboration:

Partner with School Management to ensure persistence efforts align with key culture initiatives

Align with other team leads on student enrollment and data to ensure alignment of all support and training resources

Skills and Qualifications

Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results

Strong strategic and analytical skills with an aptitude for shifting from in moment troubleshooting to systems-building

Proven track record of implementing process improvements and driving operational excellence.

Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.

Required Education and/or Experience:

Minimum of 5-7 years of experience in school based experience, with at least 3 years in a leadership or supervisory role.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Considerable time is spent at a desk using a computer/laptop

Attending conferences or training sessions

Typical office environment with frequent interruptions

This role can be based in the following locations with KIPP Texas Public Schools: Austin, Dallas-Fort Worth, Houston, San Antonio

Travel Requirements:

Ability to travel to various locations, travel time approximately 10%

Compensation and Benefits

Salary is based on years of experience, degree of education, and level of expertise.

As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas’ benefit plans. KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, fertility, and disability plans starting as low as $25/month.

KIPP provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

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