Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
KT Consulting
San Antonio, TX, United States
IT Hardware Specialist Job Description: Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status. May answer simple technical or functional questions and perform minor troublesh
Job Source: KT ConsultingImproved Piping Products
San Antonio, TX, United States
Job Details Job Location Corporate Office/Warehouse - San Antonio, TX Position Type Full Time Job Category Information Technology Description The Desktop Support Technician is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows computers, peripherals, tablets, network, and associated peripherals. Re
Job Source: Improved Piping ProductsCanonical - Jobs
San Antonio
Job Description Job Description This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best pe
Job Source: Canonical - JobsDeacon Recruiting
Hollywood Park, TX, United States
Job Description IT Support Analyst Location: San Antonio, TX THE COMPANY OFFERS... Full Benefits Package, 10 paid holidays A cohort of talented professionals who engage in teambuilding activities regularly "Coworkers are great as well as management" - Current Employee Review YOUR TYPICAL DAY... Install, configure, diagnose, and troublesho
Job Source: Deacon RecruitingCollabera
San Antonio, TX, United States
Description Home Search Jobs Job Description Helpdesk Support Analyst Contract: San Antonio, Texas, US Salary: $24.00 Per Hour Job Code: 349921 End Date: 2024-06-30 Days Left: 4 days, 3 hours left Apply Position details: Industry- Banking & Finance Job Title - Help Desk Analyst Location - SAN ANTONIO, TX 78245 / Hybrid Duration - 1
Job Source: CollaberaCollabera
San Antonio, TX, United States
Description Home Search Jobs Job Description Technical Support Analyst Contract: San Antonio, Texas, US Salary: $23.00 Per Hour Job Code: 349129 End Date: 2024-07-24 Days Left: 28 days, 3 hours left Apply Domain- Banking/Finance Job Title - Technical Support Analyst Location - San Antonio, TX 78245 / Hybrid Duration - 12 months (Exte
Job Source: CollaberaThe Midtown Group
San Antonio, TX, United States
Our client is hiring a Desktop Support Technician onsite in San Antonio, TX. The Desktop Technician is responsible for providing a high level of technical support for the Windows 11 upgrade rollout. Will be helping users identify upgrade issues, determine best process to move the upgrade install to completion. This position will also support Help
Job Source: The Midtown GroupMarathon TS
San Antonio, TX, United States
Marathon TS is hiring an Interface Maintenance Analyst to support our client in San Antonio, TX. This is a hybrid role, and the best candidate will be a US citizen with the following skills: Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.
Job Source: Marathon TSSan Antonio, TX, United States
Responsibilities
Description:
Peraton is seeking a Desktop Support Analyst. The Desktop Support Tier 1 Analyst is responsible for providing first-level Service Desk support services to all users of Military Health Systems (MHS) which requires familiarity with the supported applications and desktop support within the MHS environment and hardware and software technical expertise.
Responsibilities:
First-level support of all inbound calls, generating an Incident for all new issues.
Accurately logging, ticketing, and tracking/owning all incidents.
First contact resolution of desktop issues or follow proper escalation procedures
Provide accurate, timely, and professional resolution on all supported issues.
Provide a high level of professionalism and customer service.
Timely, accurate, thorough and professional follow-up on all Incidents.
Quickly identify and escalate high-priority issues.
Accurately triaging/assigning/escalating tickets per current processes and standards.
Efficiently and accurately resolving all assigned Incidents.
Identify and document Incident resolution and support knowledge.
Timely and accurate completion of all assigned duties.
Maintain dependable attendance and schedule adherence.
Qualifications
Requirements:
4 years of experience with BS Degree in Computer Science, MIS, or related field/equivalent experience, 9 years in lieu of degree.
Ability to obtain Public Trust Clearance
Must be available for shift work 24/7, including holidays
Must have IAT II cert ( any of the following C CNA-Security, CySA+ , GICSP, GSEC, Security+ CE, CND)
Hardware/software maintenance skills
Proficient with Windows 10/11 operating system
Familiar with Service Desk support methodology
Familiar with ITIL
Experienced in the use of remote access applications
The ability to effectively communicate technical matters to a non-technical audience
Ability to multitask while staying focused in a fast-paced competitive environment
Proficient with Microsoft Office
Knowledge of mobile devices
Able to work in a team environment
Able to resolve technical issues within the policies and guidelines provided
Excellent customer service skills
Desired:
2 to 3 years of recent experience in a help desk/desktop support environment
HDI certification preferred
ServiceNow experience is a plus
Relevant technical certifications preferred
Microsoft Certified IT Professional (MCP)
Strong critical thinking skills that facilitate expedient problem solving
Strong communication skills
Benefits:
At Peraton, our benefits are designed to help keep you at your best, beyond the work you do with us daily. We are fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position based on experience and other factors.
EEO An Equal Opportunity Employer including Disability/Veteran.
Email Alert for Desktop Support Analyst jobs in San Antonio, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.