technical product manager sr - ST

Seattle, WA, United States

Job Summary And Mission

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities.

This position contributes to Starbucks success by assuming end-to-end responsibility for the strategic value, usability, and performance of one or more of our digital products. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, the technical product manager, sr needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.

Summary Of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers and business or subject matter representatives

Translates customer experience into technical requirements and product solutions

Drives technical solution for large features/technically complex features independently.

Is technically adept on end-to-end system architecture

Creates data flows and functional and technical specifications as needed

Responsible for defining the acceptance criteria of a product feature

Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team

Works with producers, engineering, and QA to align on feature sizing and delivery planning

Ensures engineering team has needed information on endpoints, inputs and outputs

Helps resolve technical blocking issues and coordinates solutions across multiple technical teams

Performs validation of feature against customer and business goals and acceptance criteria

Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed.

Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams

Communicates effectively with technology and business teams independently

Acts as a coach/mentor to team on various technical product manager competencies

Works with engineering to define technical solution for experiment definition

Defines product performance and effectiveness metrics that measure and benchmark product success.

Monitors feature performance to find opportunities to address continuous improvement.

Drives optimization and process improvements between product, design, and development teams

Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. Recommends and plans innovative products and features.

Works with product managers to scope and prioritize upcoming projects into the roadmap

Manages a cross-team digital product roadmap

technical product manager sr - ST

Builds effective relationships with key internal engineering, product and design teams

Basic Qualifications

Bachelor’s degree or equivalent experience in a related field

Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)

Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)

Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)

Industry experience in a technology environment with a record of successfully delivering complex products (7+ years)

Preferred Qualifications

7+ years of industry experience in a technology environment with a record of successfully delivering complex products

Recent experience in building applications for web and/or mobile

Ability to read and understand programming languages

Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities

Prior programming experience a plus

Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment

Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.

Ability to thoroughly understand complex business and technical issues and influence decision making

Ability to plan for and review technical programming specifications

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

Strong verbal and written communications skills

Consistently uses communications skills to influence outcomes

Ability to influence others without authority to get things done in a timely fashion

Ability to balance multiple priorities and meet deadlines

Strong knowledge of agile development practices, methodologies, and tools

Technical knowledge in web and mobile applications preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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