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U-Haul
Inwood
Compensation Range: $15.00 to $22.00 Hourly Location: 20A Sheridan Blvd, Inwood, New York 11096 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supporti
Job Source: U-HaulBrighton Health Plan Solutions, LLC
New York
About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 7PM
Job Source: Brighton Health Plan Solutions, LLCU-Haul
Yonkers
Compensation Range: $15.00 to $22.00 Hourly Location: 155 Saw Mill River Rd, Yonkers, New York 10701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a sup
Job Source: U-HaulHackensack Meridian Health
Hackensack
**Overview** Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about
Job Source: Hackensack Meridian HealthU-Haul
Bronx
Compensation Range: $15.00 to $28.60 Hourly Location: 780 E 138th St, Bronx, New York 10454 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive t
Job Source: U-HaulU-Haul
Woodside
Compensation Range: $15.00 to $28.60 Hourly Location: 2645 Brooklyn Queens Expy W, Woodside, New York 11377 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part o
Job Source: U-HaulAston Carter
New York
Job Title: Claims Customer Service RepresentativeJob Description Join our team as a Property Damage Customer Service Representative, dedicated to servicing property damage claims efficiently. In this role, you will check the statuses of claims for updates, provide necessary information, and answer questions via phone and email, ensuring high-qualit
Job Source: Aston CarterImpact Fire
Lynbrook
Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal servic
Job Source: Impact FireNew York
Job Description
IF YOU ARE HIRED PROVISIONALLY IN THE CASEWORKER TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, the Department of Homeless Services works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing.
The Department of Homeless Services (DHS) is recruiting for two (2) Caseworkers to function as Customer Service Representatives who will:
- Answer customer calls and provide accurate, satisfactory answers to their questions and concerns.
- De-escalate situations involving dissatisfied customer, offering assistance and support.
- Identify customer’s needs, clarify information, research issues, and provide response/solutions.
- Interact with Real Estate Broker/landlords and Housing Specialist to inform about the status of their units in process.
- Guide callers through/ troubleshoot, navigate the agency's website or using new application and services.
- Collaborate with the managers to improve customer service.
- Help to train new employees and inform them about the agency’s customer management policies.
- Compile daily and weekly metrics on the number of calls received and the status of the said calls.
- Manage high volume of inbound and outbound calls in a timely manner.
Monday – Friday 10am – 6pm
ADDITIONAL COMPENSATION*
Newly hired Caseworkers are now eligible to receive a bonus of up to $6000 during a two-year period between April 2024 to March 2026. Caseworkers hired and onboarded by April 1,2024 and who remain active on payroll through this period will have the opportunity to earn up to four (4) bi-annual $1,500 bonus payments, for a possible maximum of $6,000. Criteria are that staff remain on active status during the entirety of each six-month period listed here:
*RETENTION BONUS*
- April 1, 2024 - September 30, 2024
- October 1. 2024 - March 31, 2025.
- April 1, 2025 - September 30, 2025.
- October 1, 2025 - March 31,2026.
*ASSIGNMENT DIFFERENTIAL*
DHS CASEWORKERS RECEIVE A YEARLY DIFFERENTIAL OF $1,540
Qualifications
1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
Additional Information: Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the State Central Register for child abuse and maltreatment. State Central Register screening will be conducted prior to considering a candidate for employment as a Caseworker. Candidates who have been the subject of an indicated child abuse and maltreatment report will not be assigned to any position which requires child-care responsibilities. Employees who have been the subject of such a report may be reassigned or terminated from employment from their positions as Caseworker.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Email Alert for CUSTOMER SERVICE REPRESENTATIVE_ jobs in New York
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