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Quality Management Program Specialist Senior

Portland, OR, United States

We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.

This position will direct, coordinate, evaluate and provide technical assistance in implementation and maintenance of the quality improvement activities within HIV Grant Administration & Planning (HGAP) and in partnership with Ryan White sub-recipients for the purpose of improving the health outcomes of the population of low-income people living with HIV. They will provide technical assistance and expertise in Ryan White quality management and performance measure grant requirements and informatics. This position will also provide data analysis support for grant and quality improvement project performance metrics. This is a 0.75 FTE position.

As the Program Specialist Senior, you will:

Identify and use of performance measures, development of policies and procedures, development and implementation of toolkits and specific tools for Ryan White sub-recipients

Design, develop and implement project management systems to monitor and evaluate effectiveness and impact of quality improvement projects

Train staff, volunteers/consumers, and leadership in quality improvement concepts and tools

Develop and present complex data and information in an understandable way and assists others to understand how data can be used to lead to improvement and maintain gains

Develop and revise program performance measures and quality improvement activities

Coordinate and align quality initiatives with the Oregon Health Authority Ryan White Quality Management Committee/Plan and co-facilitate quarterly/as needed meeting

Collect and analyze complex data and information to determine effectiveness and impact of key program policies and initiatives

Collect and analyze complex data and information to determine effectiveness and impact of key program policies and initiatives

Evaluate processes and policies, and provide recommendations based on analysis to HIV Grant Administration & Planning, Health Department leadership, Ryan White sub-recipient key contacts, and the HIV Services Planning Council

Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County’s attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

Equivalent to a Bachelor’s Degree from an accredited college or university with major course work in public administration, business, statistics/math or a related field;

Five (5) years of increasingly responsible and major program development, policy analysis, or program compliance/monitoring and evaluation experience

This position requires advanced skills in managing annual quality improvement projects with multiple external community partners, gained through at least 3 years applied experience. Advanced training in LEAN, Model for Health Improvement or other nationally recognized Quality Improvement tools, gained through training and experience.

Preferred Qualifications/ Transferable Skills*:

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

Advanced experience using statistical analysis software (e.g. SPSS, SAS, STATA, etc.). Knowledge of the continuum of care necessary for people living with HIV to achieve optimal viral suppression.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

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