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Commercial Credit Analyst

Richardson, TX, United States

Company Overview:

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Job Description:

WHAT YOULL BE DOING

The Credit Analyst position reports to the Supervisor of Commercial Credit Services.

Conduct daily collection calls and periodic customer visits to resolve account receivable balances.

This includes contact by telephone, email and/or through customer portals.

Build internal and external customer relationships in a professional manner.

Timely reconcile and resolve billing issues within assigned portfolio(s).

Review and approve Commercial job sheets.

Also responsible for protecting all lien rights on jobs over $25K within assigned portfolio(s).

Remain in rollover phone system while answering incoming calls.

Will resolve complex credit problems and request assistance on highly sensitive accounts.

Regularly communicates with Sales, Billing, Branches and other departments regarding past-due accounts

Will review order holds and make recommendations on hold/release within established department guidelines.

Prior experience working with remote teams.

Ability to build relationships with remote teams, including but not limited to Sales, Billing and Branch personnel.

Other duties as assigned.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:

Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise balancing routine tasks, urgent action items, and long-term projects is second nature for you.

Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.

Drives Results : You show pride in getting the job done with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $66,400 - $87,150 and will be based on the candidates qualification, experience, and education.

Qualifications:

WHAT WE ARE LOOKING FOR:

Requires a bachelor's degree or an equivalent combination of education and experience.

Requires at least 5 years related experience.

Proficient in Microsoft Office, specifically Microsoft Excel, and other productivity software systems.

SAP experience and Get Paid system experience are a strong plus.

Strong understanding of Construction credit and bond/lien laws.

Strong analytical, numeracy and research skills.

Excellent communication skills.

Solid negotiation and leadership skills.

Excellent customer relations skills.

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER:

Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

Competitive base salary

Excellent medical plans designed to support healthy lifestyles

Mental and financial health programs

Outstanding 401k with company matching

Employee stock purchase program

Community involvement opportunities

Robust employee assistance program

And much, much more!

#LI-Hybrid

#LI-AB1

Apply

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