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Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing
Job Source: Tempus Labs, Inc.Tempus
Chicago, IL, United States
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Job Source: TempusCleo (US)
Chicago, IL, United States
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Downers Grove, IL, United States
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Park Ridge, IL, United States
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Job Source: PCMI LLCConfidential
Chicago, IL, United States
Head of Customer Success About the Company Prominent organization specializing in language analytics & recruitment services Industry Human Resources Type Privately Held, VC-backed Founded 2015 Employees 11-50 Funding $11-$25 million Categories Enterprise Software Human Resources Natural Language Processing Recruiting SaaS Software Consulting Agenc
Job Source: Confidentialcyberresilience.com
Chicago, IL, United States
About Us Resilience is the next-generation cyber risk company that’s on a mission to help make the world cyber resilient. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities, augmented by prominent leaders and innovators from the insurance and technology industries, the privately-held firm is rew
Job Source: cyberresilience.comChicago, IL, United States
Are you a motivated individual eager to develop and accelerate your career in customer success and sales? Are you interested in joining an innovative SaaS company in the product content information space? Good news! 1WorldSync is looking for a Customer Success Representative to join our team at our Chicago headquarters.
1WorldSync is the industry leader in product content management. With approximately 700 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we’re seeking a Customer Success Representative to support our growing global team.
Reporting directly to our Director of Sales, the Customer Success Representative is responsible for executing strategic customer upsell campaigns, renewals, and retention activities within our growing small to medium enterprise (SME) customer segment. We are looking for self-motivated customer success professionals with a passion for solving problems and working in collaborative team environments.
As a Customer Success Representative at 1WorldSync, responsibilities include the following:
Conduct 50+ outbound calls per day
Utilize value-based selling skills to uncover client's existing service issues and needs, explain our value proposition, and provide alternative solutions to meet the client’s needs
Drive market share gains and meet company expectations for growth
Manage high levels of customer retention in assigned territory
Ensure appropriate identification, planning, account qualification, and needs analysis are performed at all levels, following sales process best practices
Qualify opportunities from campaign and program lists and drive them through the sales cycle
Close opportunities utilizing inbound and outbound calls to meet/exceed quota for the 1WS portfolio of products
Respond to requests from customers for information and delivery of online presentations
Effectively use the CRM tool to enter all customer-related information into the system
Remain current on competition, competitive issues and products
Appropriate log all activity and provide management with timely reports on territory activity and performance
Complete and adhere to all company security training and best practices
Required Skills and Experience:
Bachelor’s degree or equivalent job experience
2+ years of experience in a sales or sales support role, preferably customer success, inside sales, telemarketing and/or prospecting with account management responsibility
Desired Skills and Experience:
Some college preferred
Excellent interpersonal and verbal communication skills
Organizational skills and attention to detail
Ability to easily understand technology and communicate it to prospects
Quick learner and self-starter with an entrepreneurial work ethic
Results-oriented team player with a committed effort to exceed individual goals
Track record in consistently exceeding individual sales goals
Goal-oriented with strong selling skills
Ability to handle in-coming inquiries and bring them to contract closure
Demonstrates 1WorldSync Core Values in Action
Compensation
$50,000 - $55,000 base salary. Candidates can expect salary offers that range from the minimum to the midpoint of the salary range. 1WorldSync provides full pay ranges so candidates can consider their growth potential.
This is a commission eligible role.
Benefits
Incredible health benefits (FSA and HSA options), with dental and vision coverage
401(k) plan with employer match
Paid time off as well as company holidays, volunteer time off, sick time, bereavement leave, and 12 weeks of fully paid parental bonding leave
Short and long term disability and life insurance
Additional optional benefits including a comprehensive legal plan, pre-tax parking and transit accounts, critical illness insurance, accident insurance, identity theft prevention, tuition reimbursement, and pet insurance
Additional Details
This is a hybrid position that requires 3 days per week at our Chicago headquarters location.
This role requires the candidate to have the authority to work in, and be located in the US.
This position requires up to 5% travel.
1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
Americans with Disabilities Act (ADA)
1WorldSync will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at [email protected].
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Customer Success Representative jobs in Chicago, IL, United States
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