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David's Bridal, LLC.
Frisco, TX, United States
BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams a
Job Source: David's Bridal, LLC.U-Haul
Grapevine, TX, United States
Location: 3501 William D Tate Ave, Grapevine, Texas 76051 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul com
Job Source: U-HaulSam's Club
Roanoke, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubTEKsystems
Irving, TX, United States
Job Posting: Call Center / Customer Service - Customer Service Rep 1 Essential Duties and Responsibilities: Serve as the primary resource for inbound telephone calls, addressing nonclinical customer inquiries such as prescription status or financial information to minimize workflow interruptions. Manage inbound and outbound calls to facilitate m
Job Source: TEKsystemsValvoline Instant Oil Change
The Colony, TX, United States
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successf
Job Source: Valvoline Instant Oil ChangeInsight Global
Irving, TX, United States
During this time, the new hire will learn: to process RMA requests, check on status of RMAs, assist customers via phone and email support, and will begin learning about other facets of our company and how they interact. Duties & Responsibilities: * Greet customers warmly and ascertain problem or reason for calling * Manage customer complaints and i
Job Source: Insight GlobalVINCI Facilities
Denton, TX, United States
**Customer Services Representative** **Customer Services Representative** **Sub Division: FMPC** **Location: Denton** **Contract Type: Permanent** **Hours: Full Time - 37.5 hours - Variable Shift Pattern** **Purpose of Role** We are currently looking to recruit a Customer Service Representative to join the helpdesk team in Denton **Job Description*
Job Source: VINCI FacilitiesRentokil Initial Group
Carrollton, TX, United States
**Customer Service Representative** CAROUSEL_PARAGRAPH * Carrollton, Texas * Customer Service/Support * 30143 ** Share Job** ** Job Description** **Customer Service Representative** **Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!** Target Specialty Products is proud to be a leading national wholesale distributor of specialty ag
Job Source: Rentokil Initial GroupLewisville, TX, United States
Position Description:
Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service through every call, chat and email interaction.
This role will report to the Sales and Service Supervisor and will work closely with inside sales and technical sales support. The successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
The Customer Success Center currently works in a hybrid work environment, but employees could be required to be in-office up to 5-days a week based on changing business needs.
If you are interested in working in an employee-centric environment with a customer-centric mindset, this is the role for you!
General Duties and Responsibilities:
Handle large volume of calls, chats and emails along with order processing and order management with quality while maintaining Infinites value proposition of same-day turnaround.
Build positive relationships by identifying customer needs, researching issues, resolving customer concerns and providing solutions with urgency, empathy and a customer-centric attitude.
Maintain customer satisfaction and loyalty during difficult customer interactions by leveraging outstanding conflict resolution skills thus resulting in an excellent customer experience.
Communicate and collaborate cross-departmentally to ensure you are providing accurate, up-to-date information both internally and to our customers.
Collaborate in compiling information critical to continually improving upon our customers experience and driving company strategy.
Recommend improvements for systems and processes to boost organizational efficiency.
Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality.
Required Knowledge, Skills, Abilities and Personal Traits:
Must embody Infinites Hedgehog behaviors of Positive Urgency, Accountability, Ownership, Same-Day Responsiveness, Collaboration, and Solution Orientation.
Display strong communication skills (written and verbal), active listening skills, and interpersonal skills.
Demonstrate computer proficiency in Microsoft Word, Excel and Outlook with the ability to use multiple programs concurrently including CCaaS platform.
Motivation and ability to learn new concepts quickly and adapt to a changing and fast-paced environment.
Demonstrate strong work ethic through collaboration with peers fostering a strong culture of teamwork.
Curious mind with an aptitude for learning.
Reliable, dependable, and highly organized with strong time management skills.
Task oriented with an attention to detail.
Education and/or Experience:
1-2 years minimum in a high paced customer facing sales or service environment.
Experience interacting between multiple brands and multiple internal systems (i.e., ERPs) preferred.
High School Diploma required with college degree preferred.
Technology related B2B experience preferred.
Physical Job Requirements:
Repetitive motion and routine use of the standard office equipment such as computers, telephones, copiers, and scanners.
Ability to carry/lift 10 lbs.
Sitting at a desk.
Environment: Work environment is typically an office environment located on-site during normal or extended business hours. You will work a minimum of two days a week in the office. Infinite continually reviews deployment including our work environment policy, which is subject to change at any time to serve the best interests of the business including the requirement to be on-site 5 days per week.
Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity
Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
Email Alert for Customer Service Representative jobs in Lewisville, TX, United States
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