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Medix
Fort Worth, TX, United States
Position Summary The role of the Patient Engagement Advocate is integral to a Patient Engagement Center dedicated to enhancing overall health and wellness. Operating across various communication channels (phone, email, chat), this role engages with patients of physical therapy to facilitate their access to necessary care. Supporting decentralized p
Job Source: MedixBMS CAT
Haltom City, TX, United States
Founded in 1948, Blackmon Mooring / BMSCAT has a long-standing reputation as a leader in the restoration industry. From initial clean-up to complete rebuilds, Blackmon Mooring / BMSCAT is there every step of the way. We work on anything from multi-million dollar commercial projects to several thousand dollar residential losses and everything in bet
Job Source: BMS CATGovernment Employees Insurance Company
Southlake, TX, United States
Bilingual (Spanish) Customer Service Representative - Dallas, TX Salary: $20.50 per hour / $41,300 annually +10% Bilingual Skill Differential! *In office position When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We'
Job Source: Government Employees Insurance CompanyGovernment Employees Insurance Company
Euless, TX, United States
Bilingual (Spanish) Customer Service Representative - Dallas, TX Salary: $20.50 per hour / $41,300 annually +10% Bilingual Skill Differential! *In office position When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We'
Job Source: Government Employees Insurance CompanyTCWGlobal
Haslet, TX, United States
Customer Service Representative Haslet, TX Pay Rate: $21/hr Start ASAP! Contract to Hire Schedule: Will work on-site first 30 days After first 30 days, hybrid/on-site 3 days/week Full-Time 12-9pm CT Mon-Fri, Mandatory Sat coverage after Sept. Weekly Pay and Benefits! Job Overview: Our retail/manufacturing client is actively looking for a
Job Source: TCWGlobalBMS Cat & Blackmon Mooring
Fort Worth, TX, United States
Founded in 1948, Blackmon Mooring / BMSCAT has a long-standing reputation as a leader in the restoration industry. From initial clean-up to complete rebuilds, Blackmon Mooring / BMSCAT is there every step of the way. We work on anything from multi-million dollar commercial projects to several thousand dollar residential losses and everything in bet
Job Source: BMS Cat & Blackmon MooringGovernment Employees Insurance Company
Grapevine, TX, United States
Bilingual (Spanish) Customer Service Representative - Dallas, TX Salary: $20.50 per hour / $41,300 annually +10% Bilingual Skill Differential! *In office position When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We'
Job Source: Government Employees Insurance CompanyGovernment Employees Insurance Company
Arlington, TX, United States
Bilingual (Spanish) Customer Service Representative - Dallas, TX Salary: $20.50 per hour / $41,300 annually +10% Bilingual Skill Differential! *In office position When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We'
Job Source: Government Employees Insurance CompanyFort Worth
Job Description Job Description Call Center Representative
Customer Care – Fort Worth, TX – Full Time
Life can be extremely difficult to navigate, and many people suffer from depression, anxiety and other mental health challenges. At Serenity, we offer a message of hope and healing to our patients through the incredible cutting-edge technology of TMS and Ketamine. Are you patient and love owning and solving problems? Are you dependable, courageous, full of empathy, and want a career path that is clearly defined and full of purpose? Then becoming a Call Center Representative at Serenity could be a great fit.
We are seeking professionals that want to be a beacon of hope for people who are suffering from mental health challenges. Your primary responsibility will be taking inbound calls and building trust and rapport with our patients while educating them on our life-saving alternative treatments.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Access to corporate onsite gym, game room and other amenities
Open to full or part time
Responsibilities
Answering patient calls, emails, and questions
Completing new patient intakes to help our patients start their healing journey’s
Ensure compliance with HIPPA regulations and following standards & regulatory requirements
Solving problems and educate patients about TMS and Ketamine
Coordinate with clinics for patient care
Other relevant duties as needed
Qualifications High School Diploma/ GED
Strong patient first mindset
Previous experience in customer service required
Excellent verbal and written communication, and basic math skills
Well-versed in de-escalation skills and ability to connect with individuals
Passionate about making a difference
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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Email Alert for Call Center Representative jobs in Fort Worth
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