Senior Insights Analyst

Washington, DC, United States

Penta is a global company providing data-driven solutions to help clients achieve their objectives in an increasingly complex stakeholder environment. We provide cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then leverage that intelligence to develop and execute effective, measurable strategies.

Our global team brings decades of experience in business, government, communications, research, data science, and media. Our clients include companies across a variety of industries, including technology, financial services, energy, healthcare, and more. Penta has offices in New York, London, Washington, DC, San Francisco, Vail, Dublin, London, Brussels, Singapore, and Hong Kong.

Summary of Position:

The Senior Research & Insights Analyst will deliver mixed methods research and provide insight to help leadership drive client businesses forward with data-driven decision-making. The Senior Insights Analyst will partner with leadership to design and implement a range of qualitative and quantitative research approaches to provide insights leading to actionable strategies.This is a custom research role and blends research and statistical analysis (80%) with strategy consulting (20%). In partnership with other researchers, analysts, and decision-makers, the analyst will leverage a deep curiosity to develop questionnaires and studies that gain answers to our client’s biggest questions and help drive business objectives. Under the direction of leadership, this role will help translate the data into key insights and present actionable strategies to elite clients in a compelling and insightful way.

Duties & Responsibilities:

- Partner with leadership to translate business objectives into an optimal research scope (e.g., quantitative, qualitative, secondary, social analytics, media monitoring, advanced analytics, etc.) ).

- Evaluate and recommend optimal methods for data collection.

- Manage custom research projects, in partnership with senior staff, from proposal to presentation of key insights

- Work cross-functionally to assist the team in building relevant primary research collection tools for customers.

- With advice and oversight from senior staff, participate in survey design, questionnaire and discussion guide development, and preparation of analytic reports and presentations

- Support client research needs and contribute innovative ideas and relevant solutions that exceed client expectations upon delivery.

- Proactively coordinate research operations across multiple client accounts simultaneously to ensure everything stays on schedule.

- Build a comprehensive understanding of research projects and subject matter by conducting secondary research as part of informing each research engagement

- Analyze data and identify relevant trends and insights; Simplify complex data into a user-friendly format, such as graphs, charts, and other visual aids.

- Use critical thinking skills to translate raw information into actionable intelligence including preparing and presenting reports to elite clients and management.

Required Skills and Abilities:

- Clear understanding of the steps, approach, and research methodologies to drive the entire process from scoping to completion

- Critical understanding of data and analysis

- Relentless attention to detail and accuracy of output

- Ability to understand data visualization

- Ability to present complex information clearly and professionally to a variety of audiences

- Ability to multi-task and work cross-functionally to prioritize, schedule and work against tight deadlines

Ideal Candidate:

- You have an insatiable curiosity and a passion to learn, and you thrive in situations where you can bring clarity to ambiguous and multi-faceted problems.

- You have a collaborative mindset and the ability to mobilize resources.

- You’re entrepreneurial: you understand how to manage and grow relationships and gain quick credibility.

- You are curious, inquisitive, proactive, organized, and methodical.

- You like to use substantiated data to both identify and solve problems, rather than trust your gut alone.

Qualifications:

- Bachelor’s degree in marketing research, Statistics, Math, or a related field required

- Strong interest in public and/or international affairs, policy, advocacy, or political research.

- Significant experience running primary research projects such as surveys, focus groups, in-depth interviews, online bulletin boards, etc.

- Experience with advanced analytics such regression, driver analysis, choice-based modeling, etc. is a plus

- Comfortable operating in a client-facing role and presenting research findings to clients alongside senior staff

- Highly proficient in the use of Microsoft Word, PowerPoint, Excel, and related computer software packages.

Penta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also comply with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions, reproductive health decisions and breastfeeding), national origin, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking.

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