Group Sales Manager

Philadelphia, PA, United States

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values

Maximize revenue by selling all facets of the hotel to previous, current and potential clients

Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements

Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented

Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue

Develop and conduct persuasive verbal sales presentations to prospective clients

Articulate and leverage the benefits of the hotel to close sales opportunities

Travel locally to conduct outside calls, promote the hotel and review competition

Follow sustainability guidelines and practices related to HHM’s EarthView program

Perform other duties as requested by management

Work schedule varies and may include occasionally working on holidays and weekends

Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard

Moderate travel between hotel and client’s locations required

Responsibilities Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values

Maximize revenue by selling all facets of the hotel to previous, current and potential clients

Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements

Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented

Coordinate various departments' participation in servicing accounts

Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue

Develop and conduct persuasive verbal sales presentations to prospective clients

Articulate and leverage the benefits of the hotel to close sales opportunities

Travel locally to conduct outside calls, promote the hotel and review competition

Represent hotel at trade shows

Follow sustainability guidelines and practices related to HHM’s EarthView program

Perform other duties as requested by management

Work schedule varies and may include occasionally working on holidays and weekends

Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard

Moderate travel between hotel and client’s locations required

Overview

Opportunity: Group Sales Manager...

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.

• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.

• Coordinate various departments' participation in servicing accounts.

• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Articulate and leverage the benefits of the hotel to close sales opportunities.

• Travel locally to conduct outside calls, promote the hotel and review competition.

• Represent hotel at trade shows.

• Follow sustainability guidelines and practices related to HHM’s EarthView program.

• Perform other duties as requested by management

Your Background and Skills

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.

• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.

• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: HHM Company information

Situated in the heart of a city rich with history, The Westin Philadelphia elegantly enhances its desirable Rittenhouse Square address with comfort and style. Steps from upscale shopping, award-winning restaurants and conveniently connected to the offices at Liberty Place, The Westin provides guests with the premiere downtown location. Museums and historical attractions, including the Liberty Bell, Independence Hall, and the Constitution Center, promote the cultural wealth of Philadelphia.Reenergize in our WestinWORKOUT Fitness Studio. Then enjoy a hand crafted cocktail in The Lobby Bar.The Westin Philadelphia impresses both business and leisure travelers alike with its 294 guest rooms and 19 suites, all beautifully appointed with welcoming décor and revitalizing amenities. Our signature Heavenly Bed ensures a relaxing night's sleep, and the Heavenly Bath is the perfect place to refresh.

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