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Company Overview:
The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep nati
Company Overview:
The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep nati
Overview:
Imagine your future with us!
At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the worlds mos
This position provides case management services for up to 9 families as part of the Kentucky- Strengthening Ties and Empowering Parents (KSTEP) Program. This is an intense in-home model with contract requirements. Services will include conducting assessments, implementing evidenced-based treatment model(s) in identifying, utilizing, and maintaining
Job Description Job Description Description: LifeCenter Organ Donor Network is looking for a Full Time Family Services Coordinator to join our team.
This role requires compassionate and effective communication and the ability to be comfortable working with families who are experiencing sudden loss. The ideal candidate will have a skill set of e
Description
DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. DeBra-Kuempel combines the expertise of two of the tri-state’s oldest and most innovative companies
Opening Statement
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordina
Welcome! Are you ready to begin a NewPath?
At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. W
Job Source: NewPath Child & Family Solutions
Service Coordinator
Blue Ash, OH, United States
Service Coordinator - Self Perform Reports To: Operations Manager, Self-Perform Status: Full-time, Regular position Location Name: Engineering Excellence Location Address: 4360 Glendale Milford, Road, Blue Ash, OH Join the team of experts and realize your true potential! Why You Should Join the Engineering Excellence team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Position Summary: As a Service Coordinator you will work with an assigned Branch Manager(s) and be responsible for scheduling work for our HVAC technicians and coordinating schedule dates with clients. This position is critical to our success and will require strong administrative and communication skills. Also important with this position, is the ability to execute day-to-day tasks that will allow for delivery of outstanding service to our clients while meeting realistic margin and revenue expectations. This is an onsite position, Monday-Friday. This position requires flexible hours and overtime as needed as well as a fast-paced and solution-minded individual. Key Responsibilities: * Fluent knowledge of all customer nuances and SLAs (use on-line resources daily) * Answering incoming calls from technician and operations support * Maintain dispatch board by updating statuses and maintaining proper schedule dates * Convey and communicate all information regarding service issues, customer issues and tech issues that should be escalated to the branch manager, service manager or any departments for action or resolution (safety or access issues, store has relocated or moved locations) * Provide feedback to the Branch Manager on technician performance and compliance to customer expectations * Work between departments and processes to ensure Self-Perform service work orders/clients are set up properly * Provide feedback on continuous process improvement for efficiency and margin enhancements * Update open work order reports to give the most current, real time update to the customer * Update customer auxiliary web systems to give clients total visibility of the progress of work * Maintain an accurate materials list for SP sites, report any equipment discrepancies * Complete credit applications for new vendors, process vendor invoices for payment and reconcile vendor statements * Issue purchase orders for service materials, truck stock and tools using standard procedures * Process technician personal reimbursements * Promote safety policies with the field employees * Support Branch Manager(s) and/or Field Supervisor(s) as needed: * Creating and submitting quotes to customers for approval * Scheduling technician jobs by prioritizing and matching capacity and demand * Order or follow up on parts for service, quotes or PMs * Coordinate daily technician check out and work assignments for next work day (dropping work orders and scheduling technicians, prioritizing the work based upon SLAs) * All other duties as assigned Qualifications: * High School Diploma or GED required; post high school education preferred * Dispatch and/or service experience preferred * Strong work ethic, reliable and dedicated * Flexibility to work with multiple and changing priorities * Proficient in Excel, Word and Microsoft Outlook * Ability to work with a sense of urgency on multiple projects simultaneously, using prioritization and effective time managemeApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ4ODc4LjEwNTA4QHNlcnZpY2VleHBlcnRzY29tcC5hcGxpdHJhay5jb20