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Patient Access Representative (Outpatient)

The Dalles, OR, United States

Job Description

We are seeking a Patient Access Representative. This position is Full-Time scheduled 5 - 8 hour Varied shifts, for a total of 40 hours per week, and is eligible for a comprehensive benefits package.

We're looking for compassionate, enthusiastic, and dependable candidates that are team players with a positive attitude.

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community.

Job Summary:

Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements:

Education and Work Experience:

High School Education/GED or equivalent: Preferred

Associate's/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions: Facilitates the patient admission and discharge process including collection of patient information and financial data.

Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.

Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.

Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

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