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ConsumerAffairs
Tulsa, OK, United States
*** THIS IS AN IN-OFFICE/HYBIRD ROLE Tuesday, Wednesday, Thursday in our downtown Tulsa office*** ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. We educate them about their options, learn about th
Job Source: ConsumerAffairsManpower Group Inc.
Catoosa, OK, United States
Are you ready to embark on an exciting career as a Customer Account Representative? Join our esteemed team located at the City of Tulsa, where you'll have the opportunity to make a positive impact on our community while enjoying a fulfilling work experience. We are seeking dedicated individuals who are passionate about providing exceptional custome
Job Source: Manpower Group Inc.Manpower Group Inc.
Jenks, OK, United States
Are you ready to embark on an exciting career as a Customer Account Representative? Join our esteemed team located at the City of Tulsa, where you'll have the opportunity to make a positive impact on our community while enjoying a fulfilling work experience. We are seeking dedicated individuals who are passionate about providing exceptional custome
Job Source: Manpower Group Inc.Manpower Group Inc.
Tulsa, OK, United States
Are you ready to embark on an exciting career as a Customer Account Representative? Join our esteemed team located at the City of Tulsa, where you'll have the opportunity to make a positive impact on our community while enjoying a fulfilling work experience. We are seeking dedicated individuals who are passionate about providing exceptional custome
Job Source: Manpower Group Inc.Danaher Corporation
Tulsa, OK, United States
Danaher Corporation Director, Customer Care Sales in New York , New York At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associat
Job Source: Danaher CorporationManpower Group Inc.
Broken Arrow, OK, United States
Are you ready to embark on an exciting career as a Customer Account Representative? Join our esteemed team located at the City of Tulsa, where you'll have the opportunity to make a positive impact on our community while enjoying a fulfilling work experience. We are seeking dedicated individuals who are passionate about providing exceptional custome
Job Source: Manpower Group Inc.Manpower Group Inc.
Coweta, OK, United States
Are you ready to embark on an exciting career as a Customer Account Representative? Join our esteemed team located at the City of Tulsa, where you'll have the opportunity to make a positive impact on our community while enjoying a fulfilling work experience. We are seeking dedicated individuals who are passionate about providing exceptional custome
Job Source: Manpower Group Inc.Manpower Group Inc.
Collinsville, OK, United States
Are you ready to embark on an exciting career as a Customer Account Representative? Join our esteemed team located at the City of Tulsa, where you'll have the opportunity to make a positive impact on our community while enjoying a fulfilling work experience. We are seeking dedicated individuals who are passionate about providing exceptional custome
Job Source: Manpower Group Inc.Tulsa, OK, United States
Job Details Job Location A360 Corporate - Tulsa, OK Position Type Full Time Salary Range $15.00 - $16.00 Hourly Job Shift All Description At Alert 360, we're super dedicated to customer service and providing the latest home automation and smart security services. There's proof in our title as "One of the Best Companies to Work in Oklahoma" (three years in a row!)
Duties, Responsibilities:
Assist with customer accounts, equipment questions, billing, and payments and ensure customer needs are addressed
Diffuse customer situations by resolving customer concerns
Communicate verbally and in writing in a clear, professional, and straightforward manner
Respond to emails and calls as needed to ensure prompt resolution to customer questions, concerns, service issues and account problems
Work independently to complete tasks and follow directions related to the job with minimal supervision
Contribute to creative and positive solutions that help continually improve our customer care and overall satisfaction in our brand
Desired Skills and Experience:
Excellent verbal communication skills and ability to respond to individual customer needs in a calm, professional and pleasant manner
Great interpersonal skills and prior customer service experience at a contact center a plus
Enjoy talking on the phone
Patience and ability to manage stress
Problem-solving skills
Ability to make sound decisions and use proper discretion in handling customer issues within company guidelines
Ability to be polite, compassionate, and confident
Qualifications Requirements:
Must be at least 18 years of age
High School diploma or equivalent 2 to 3 years related experience
Ability to sit while using computer and phone equipment for extended periods of time
Deliver world-class customer service and build customer satisfaction and loyalty
Strive for one-call resolution of customer issues
Ability to type a minimum of 30 words per minute efficiently and accurately
Proficiency to work simultaneously with multiple computer applications and databases
Demonstrate outstanding verbal and written communication skills
Must be a good listener with empathetic skills
Must be willing to make outbound and take inbound calls
Ability to multi task
Excellent computer and Microsoft office product skills
Attention to detail and organized with excellent follow up skills
Ability to think on your feet and provide creative solutions
Must maintain excellent attendance record
Must be open to feedback and professional coaching
Pre-employment testing is required
Must pass background and drug screen process
Bilingual in English/Spanish a plus
THE BENEFITS OF JOINING OUR TEAM
Did you know we were named a "Best Places to Work" in Oklahoma? Because Alert 360 hires the best people for our growing and talented team, we work hard to provide perks, within a positive and supportive culture, that make team members' lives better. Our comprehensive benefit program includes but is not limited to:
Health coverage for you and your family through medical, dental and vision plans
A generous paid time off program starting at three weeks and increasing with your tenure
A 401-K plan where the company matches dollar for dollar on a generous % you contribute
Financial protection through disability, life and accidental death and dismemberment insurance
Tax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs we offer a life assistance program, tuition reimbursement, an on-site gym, employee fitness walks and free home security monitoring, with discounted security and home automation equipment.
When you join Alert 360, you do more than simply switch companies to advance your career. You become part of the Alert 360 family, a group of talented team members working together to Make It Happen!
Customer Care Agent jobs in Tulsa, OK, United States
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