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Big Lots
Philadelphia, PA, United States
Description Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on
Job Source: Big LotsLolli & Pops
King of Prussia, PA, United States
Job Details Job Location King of Prussia Mall - King of Prussia, PA Position Type Part Time Salary Range $11.00 - $11.00 Hourly Description Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank
Job Source: Lolli & PopsBig Lots
Philadelphia, PA, United States
Description Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on
Job Source: Big LotsRite Aid of New Jersey Inc
Brooklawn, NJ, United States
Rite Aid of New Jersey Inc Lead Service Associate Brooklawn , New Jersey Apply Now Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operat
Job Source: Rite Aid of New Jersey IncPHMC
Philadelphia, PA, United States
PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment. WORK SCHEDULE This is a full-time exempt position with a regular work schedule of five days and 40 hours/week. Work Hours described as Monday through Friday, 8:30am – 5:00pm. This posit
Job Source: PHMCRite Aid
Huntingdon Valley, PA, United States
Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior cus
Job Source: Rite AidRite Aid of Pennsylvania Inc
Wayne, PA, United States
Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior cus
Job Source: Rite Aid of Pennsylvania IncRite Aid of New Jersey Inc.
Willingboro, NJ, United States
Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior cus
Job Source: Rite Aid of New Jersey Inc.Philadelphia, PA, United States
Job Description - Service Lead (24006728)
Job Description
Description
Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.
1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
2. Provides feedback to store leadership regarding the team’s performance.
3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.
4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.
6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.
Qualifications
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum two years retail management experience preferred.
3. Strong decision-making, problem resolution, and interpersonal skills required.
4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.
6. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Primary Location Primary Location : US-PA-PHILADELPHIA
Work Locations Work Locations : STORE~1388_PHILADELPHIA,PA 15501 BUSTLETON AVE COUNTY LINE PLAZA [email protected] PHILADELPHIA 19116
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Email Alert for Service Lead jobs in Philadelphia, PA, United States
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