General Manager
Springfield, MA, United States
Our General Managers are responsible for the day-to-day operations of the body shop. They are accountable for the financial success of the shop, providing a great work culture for the team and working with support services and operations for the overall success of the shop.
Job Responsibilites Review all new hot sheets
Inspect lot for organization and cleanliness
Conduct daily production meetings
Dispatch work to techs and manage production and repair plans
Assist with estimating as necessary
Reconcile and Close Ros
Reviewing sales forecast, pending credits, accounts receivables
Verifying payroll and other HR duties for the shop
Responsible for CSI scores that meet company standards
Skills and Qualifications Ability to lead and motivate a team
Experience holding people accountable to work expectations
Minimum of 5 years experience running a collision repair shop
Proficiency in sales, estimating, blueprinting, and customer service
Knowledge of CCC ONE estimating and management system preferred
Multi-tasking; adapt easily to fast-paced environments
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