SCRUM MASTER (HYBRID-CHARLOTTE, NC)

Charlotte, NC, United States

Compass Corporate Pay Grade: 14

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass Group NA is seeking an experienced Scrum Master (Team Coach) to support the S/4HANA implementation program. The S4HANA program aims to deliver a simpler finance system through the streamlining and consolidation of processes and systems across Compass Group NA. The program team is comprised of several departments and cross-functional teams.

The Scrum Master (Team Coach) will be responsible for managing team iteration and PI plans within Azure DevOps (ADO), proactively working within and outside the agile team on identifying dependencies and resolving problems, and will coach team members on Agile methodologies. Ultimately, the Scrum Master will help create self-organizing teams that are flexible and fully productive during iterations.

Responsibilities:

Helping agile teams apply the Scaled Agile Framework (SAFe)

Supporting the team's planning of deliverables

Helping teams monitor performance utilizing Azure DevOps (ADO)

Resolving issues that hinder the teams' work

Coordinating iterations, retrospective meetings, and daily syncs

Coaching team members in Agile frameworks

Listen and support teams in problem-identification and decision making

Being the point of contact for external communications (e.g., from customers or stakeholders)

Working with product owners to handle backlogs and new requests

Resolving conflicts and removing obstacles that occur

Helping teams implement changes effectively

Ensuring deliverables are up to quality standards at the end of each sprint

Guiding development teams to higher scrum maturity

Helping build an environment where team members 'own' the product and enjoy working on it

Facilitate the coordinated preparation and execution of PI planning for an agile team. This includes working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle.

Qualifications:

Must understand the difference between being Agile and doing Agile

Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization

Communicate in an open, honest and direct manner

Encourage an environment that values mutual respect, openness, and courage

Persuade by influence rather than authority

Strong technical aptitude and experience leading teams in delivering quality software

Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model

Prior experience as a Scrum Master, Project or Program Manager

Bachelor's degree or equivalent

Proficiency in Microsoft Teams, Office, PowerPoint, and Excel programs

Experience with Azure DevOps or Jira

Desirable:

Demonstrates the comprehension of a Lean-Agile mindset and practices with the ability to develop others in this area

Experience applying Lean Thinking and Systems Thinking in large organizations

Agile Certification (CSM, PSM, or PMI-ACP)

Project Management Professional (PMP)

SAFe Agilist (SA) or other SAFe certifications preferred

Experience managing technical implementations preferred

Experience leading teams implementing SAP S/4HANA

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Req ID: 1309757

Compass Corporate

KYLIE BANKS

[[req_classification