Quality Assurance Technician III_

Parsippany

**Job Description:**

At GAF, we cover more than just buildings. We cover each other. Under this roof, you will have the tools and resources you need to grow and develop in your career. You will experience our incredible culture and will be empowered to support your teammates, your customers, and especially your community. Under this roof, we define the future while leading the present through our deep well of experience and our responsibility to the future to drive improvements and innovation in our products. We are GAF. And under this roof, we protect what matters most.

**Summary**

The Quality Technician III is responsible for claim evaluations and conducts various testing activities and analysis on sample material. Communicates results effectively and reports meaningful and unbiased conclusions based on evaluations. Conducts specific activities in accordance with established laboratory practices and procedures. Leads and contributes improvements to the lab evaluation processes, Job Safety Analysis and Standard Operating Procedures. Leads laboratory maintenance and calibration of equipment. Leads and supports training for new hires. Assures all activities are performed safely.

**Essential Duties**

**Specific responsibilities include, but are not limited to:**

**Claims Evaluation:**

+ Conduct warranty claim evaluations on a wide variety of roofing products to identify manufacturing defects and determine performance characteristics.

+ Conduct testing per established protocols and provide accurate data.

+ Analyze and summarize field reports.

+ Be a source of knowledge of product lines, lab evaluation processes, product specifications, and application instructions.

+ Communicate effectively with multiple teams such as Warranty, Sales, Field Services, R&D, and Manufacturing.

+ Identify quality trends and work cross functionally to improve the manufacturing process

+ Participate in studies and projects related to quality improvement

+ Collect, analyze, and report findings in a clear meaningful format.

**Lab Functionality and Maintenance:**

+ Lead lab maintenance and equipment calibration.

+ Maintain a clean, safe, and organized work environment

+ Plan and execute assigned projects and prioritizes tasks through effective time management.

+ Assure all activities are performed safely per established safety guidelines.

+ Review and improve process flows and SOPs on a continuous basis.

+ Develop new test methods and improve processes

**Competencies and Skills**

+ Strong attention to detail

+ Adaptability

+ Ability to learn new technical knowledge & skills

+ Stress Tolerance

+ Excellent communication and interpersonal skills

+ Ability to build strategic working relationships

+ Ability to handle multiple projects simultaneously

+ Ability to work as a team player

+ Intermediate computer skills and experience with Google Suite skills

**Under This Roof, We Require**

+ Associate’s degree in STEM discipline is required, coupled with 3 or more years of lab experience, preferably in roofing or related manufacturing environment.

+ The candidate should have experience with test equipment, physical property, and the accompanying equipment.

**Under This Roof, We Also Value**

+ Bachelor’s degree in Engineering, Chemistry, Material Science, or other related field is preferred. Other degrees may be considered if coupled with relevant experience.

+ ASQ Quality Certification is a plus.

**How We Protect What Matters Most**

+ We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.

+ Our Family-Building benefits support the many different journeys to fertility and parenthood.

+ Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.

+ Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.

+ Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.

+ We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

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With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.

Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital’s roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.

GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most. ​