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NYC Health Hospitals
New York, NY, United States
MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a w
Job Source: NYC Health HospitalsFlexJobs
New York, NY, United States
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Great Neck Plaza
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Briarwood
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Sea Cliff
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Bayside
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Cambria Heights
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East Williston
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Job Source: FlexJobsHicksville, NY, United States
New York State Solar is looking for a Customer Success Specialist to onboard our customers who have initiated a Sales Contract with our company. We are growing rapidly, and our growth requires a Customer Success Representative to assist with the influx of new customers. The role requires excellent phone, customer service, and relationship-building skills. Candidates should have 2-4 years of minimum experience in customer success, phone sales, customer service, or a similar corporate client-facing role. The position requires great attention to detail and professionalism as you will be working with customers who have already initiated contracts. The Customer Success Representative is a key player in onboarding customers and guiding them through the installation process and beyond. We pride ourselves on providing high levels of service, because our business thrives on long-term relationships with our satisfied clients. This position involves working with customers over the phone, and experience with phone skills in a corporate environment is required for this position. You will act on behalf of our customers to coordinate between the sales, permitting, planning, and installation processes. Please make sure to provide an updated resume.
Responsibilities:
Manage the client experience from sale closing to completion of construction project
Under guidance of the Customer Success Manager, take responsibility for completion of projects and payments
Pursue Accounts Receivable on a daily basis
Maintain a high contract completion ratio by keeping customers engaged throughout planning, permitting, and construction
Requirements:
2-4 Years experience in Customer Success or Sales
2-4 Years experience phone skills in a corporate environment
Client-focused and friendly temperament
Preferred:
Experience in customer contracts preferably in the construction or solar industry
Bachelor's or Associate's Degree
Pay Range: Salary - 65K-70K
Location(s): Hicksville, NY (on-site office with 10%-15% local field work)
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Ability to Commute:
Hicksville, NY 11801 (Preferred)
Ability to Relocate:
Hicksville, NY 11801: Relocate before starting work (Required)
Work Location: In person
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Email Alert for Customer Success Specialist jobs in Hicksville, NY, United States
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