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Flock Safety
Little Ferry, NJ, United States
Who is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted
Job Source: Flock SafetyAnecdotes A.I Ltd.
New York, NY, United States
We are looking for a proactive and experienced Customer Success Manager to join our US based team. As a CSM at anecdotes, you will be responsible for ensuring our clients achieve maximum value from our solutions, guiding them through implementation, providing ongoing support, and serving as a liaison between the client and internal teams. Your ro
Job Source: Anecdotes A.I Ltd.Ontra
Little Ferry, NJ, United States
Ontra is a remote-first company, with access to coworking spaces and offices in a few key cities for employees who may prefer in-person working options. We value connection, investing in opportunities for in-person and virtual gatherings with your Ontra colleagues. We currently are able to hire exclusively in the locations listed below. Select job
Job Source: OntraCHAOS LABS INC
New York, NY, United States
Chaos Labs is the first automated, on-chain economic security system enabling crypto protocols to optimize risk management and capital efficiency while protecting user funds. We use world-class custom EVM simulations to understand protocol mechanics and scenario implications. Leading protocols, including Aave, GMX, Benqi, Osmosis, Uniswap, and mor
Job Source: CHAOS LABS INCRedgate Software
Jersey City, NJ, United States
Overview: Redgate Software: Join us in solving the complex challenges of database management across the DevOps lifecycle on any database, any platform, anywhere. The data community knows it can trust Redgate to balance speed to market, collaboration across teams and the protection of business-critical data. Our portfolio of solutions helps organiz
Job Source: Redgate SoftwareChoreograph
New York, NY, United States
Description WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data and a
Job Source: ChoreographColumn Software, PBC
New York, NY, United States
Column is looking to hire a full-time Customer Success Manager (CSM) to join our Customer Experience team. The CSM will report directly to our CSM Team Lead Manager, Enrique Diaz, and should be excited about building relationships and fostering trust.The Customer Success Manager (CSM) will be entrusted with cultivating trusted, proactive relations
Job Source: Column Software, PBCGrata
New York, NY, United States
Overview We're looking for a customer-centric, energetic and highly-motivated individual to join our Customer Success Team. The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of ongoing customer engagement, leadership, and outstanding communication skills. As a CSM, you
Job Source: GrataLittle Ferry, NJ, United States
Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.
In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.
Our customers, who include marketers, UX researchers, HR teams and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.
We’re about 90 people, highly profitable without any investors, and have been doubling our revenue for a few years and counting. Join us before the next international offsite!
In this role, you’ll get to
Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition.
Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health.
Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs.
Handle Feedback Incorporating client feedback is essential to our long-term growth. When clients make requests, you’ll uncover their goals, analyze the request, problem-solve when needed, and provide feedback to our product team.
You have
3+ years in Sales, Customer Success or Account Management
Preferred experience working at a high-growth B2B startup
Preferred degree from a high-caliber educational institution
More about you
Able to strategically onboard, retain and expand new client programs
Able to convey confidence and professionalism in all types of communications
Highly organized and attentive to detail
Empathetic towards customers and colleagues
Excellent verbal and written communication skills
Analytical problem-solving skills
Highly motivated and autonomous
Why work with us
You'll work at a company growing quickly yet sustainably. We’re profitable with plenty more opportunity ahead. That’s good news for your career growth.
Competitive pay, equity and benefits. The base salary for this role is $120,000 - $180,000.
We're a remote company. Work from wherever you want in the Americas.
Smart people and a great culture. See our company handbook .
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Email Alert for Customer Success Manager jobs in Little Ferry, NJ, United States
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