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Corgan
Dallas, TX, United States
Overview: Corgan, a leading global architecture and interior design firm is seeking qualified candidates for the role of IT Systems Analyst. This position will join our fast-paced, dynamic, and highly collaborative IT team for our creative and industry-leading international architecture and interior design firm. As a member of the Core Technology
Job Source: CorganCorgan
Dallas, TX, United States
Overview: Corgan, a leading global architecture and interior design firm is seeking qualified candidates for the role of IT Systems Analyst. This position will join our fast-paced, dynamic, and highly collaborative IT team for our creative and industry-leading international architecture and interior design firm. As a member of the
Job Source: CorganAcquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdInsight Global
Grapevine, TX, United States
Insight Global is seeking a Level 3 MSP IT Technician for an IT company based in Grapevine, Texas. This role will primarily focus on providing advanced technical support, executing managed services tasks, and leading complex projects for customers, both residential and local businesses. This advanced level technician will have the ability to work i
Job Source: Insight GlobalOmni Hotels
Dallas, TX, United States
Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of
Job Source: Omni HotelsSOUTHWEST TRANSPLANT ALLIANCE
Dallas, TX, United States
Desktop Support Technician III — Southwest Transplant Alliance Register to Be a Donor Volunteer With Us F T L I Who We Are Who We Serve About Donation Foundation STARTER Partners Careers Desktop Support Technician III OVERVIEW STA’s Service Desk team provides both remote and field support. The Desktop
Job Source: SOUTHWEST TRANSPLANT ALLIANCECareer Techniques Inc.
Dallas, TX, United States
*Full-Time, In-Office 5 days/week position - No exceptions* The Tier 1 IT Support Analyst will ensure office devices and technology are installed, configured, and maintained properly so our staff can be productive. This role will suit someone with a passion for customer service with a strong technical and methodical approach to any given task. Re
Job Source: Career Techniques Inc.LHH
dallas, tx
LHH is working with a client in Dallas, TX that is seeking a IT Support Specialist for a long term contract. The role is on site 5 days a week close to Uptown in Dallas. As the IT Support Specialist you will be responsible for: Responsible for providing a high level of support for 100+ end users in multiple locations Provide hardware/software supp
Job Source: LHHGrand Prairie, TX, United States
IT Technician
Company : Safran Electronics & Defense
Job field : IT
Location : Grand Prairie , Texas , United States
Contract type : Permanent
Contract duration : Full-time
Required degree : High School Diploma/GED Equivalent
Required experience : First experience
Professional status : Technician
Spoken language(s) :
English Fluent
Salary range : AIT025
# 2024-136366
Apply with one click Any questions ?
Job Description
Want to work with some of the most talented and dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Then Safran is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world. Employing some of the most talented and dedicated people on the planet is not by chance. People from all over the globe choose Safran as the place to build a rewarding career while helping create and deliver communications, integration and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It is an exciting time to become a part of our team. Join us and discover how high your career can soar at Safran.
Job Description: looking for a qualified Tier 2 Desktop Support Specialist to join their team. This role will be supporting customers directly, handling issues across all technology including workstations, printers, networks, and vendor-specific hardware and software. This role will be the escalation point for a team of four L1 specialists, and will need to have strong understanding in networking, switching and routing, VPNs, and VOIP systems. Responsibilities include:
Essential Duties and Responsibilities:
• This role will be supporting local clients directly, handling issues across all technology including workstations, servers, printers, networks, and vendor-specific hardware and software
• Responding to requests for technical assistance via phone, chat, or email, and providing regular updates to customer on their support requests
• Diagnosing and resolving technical issues and logging all customer interactions into ticketing system
• Providing customers with support for corporate owned assets (primarily workstations, laptops, servers), which will include basic help desk support up to advanced troubleshooting
• Troubleshoot and resolve problems for all networked devices (desktops, laptops, tablets, cell phones, printers, routers, switches, WAN and LAN connectivity)
• Communicate to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc
• Maintain specific knowledge of the customer and how IT relates to their business strategy and goals
• Document internal processes and procedures related to duties and responsibilities
• Other duties as assigned
Position Criteria:
• Knowledge in printer configuration and maintenance
• Knowledge in computer maintenance
• Ability to detect and troubleshoot network problems
• Familiarity with desktop support
• Ability to interpret layout drawings
• Knowledge in safe lifting techniques
• Knowledge in Microsoft Windows operating systems (Windows XP, 7, 10)
• Knowledge in network cable installation
Job Requirements
Basic Qualifications:
• Minimum of 3+ Years of experience in Desktop Support
• Experience with Active Directory Administration, Exchange On-Premise and Office 365 Administration, understand of VPN's (User provisioning / administration, Understanding of Azure AD Sync and 2FA)
• Understanding of TCP and UDP protocols
• Monitoring and verifying backup solutions and troubleshooting backup issues
• High school diploma or GED equivalent and a minimum of 1 year of relevant information technology experience
• Legally authorized to work in the US without company sponsorship
• Ability to self-manage with minimum supervision
• Good verbal and written communication skills, and customer service availability
• Good time management
• This position requires use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee
• Basic understanding of Mac OS, iOS (cell phones)
• Certification (I.e ComTIA, CCNA. Etc) is a plus
• Experience with VOIP troubleshooting is a plus
• Experience with SCCM, MDT or other imaging software a plus
Preferred Qualifications:
• Certification (I.e ComTIA, CCNA. Etc) is a plus
• Experience with VOIP troubleshooting is a plus
• Undergraduate courses in related fields
• AA/AS degree in related field
Locate your future workplace
2802 Safran DriveTX 75052
Grand Prairie
Texas United States
Copy Address
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
IT Technician jobs in Grand Prairie, TX, United States
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