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Senior SaaS Product Manager

San Francisco, CA, United States

Position Summary:

We are seeking a highly skilled and experienced Product Manager to lead the development and management of new SaaS products to add to our portfolio, from concept to launch and beyond. The ideal candidate will possess a unique blend of UI/UX expertise, product management skills, and a strong background in marketing, preferably in performance marketing. This role demands a visionary leader who can translate user needs and business goals into compelling products that deliver seamless user experiences while taking ownership of the whole product discovery and development process.

Key Responsibilities:

Leadership: Lead and manage a Product Development Squad (UX/UI, Engineers, Scrum Masters, Analysts) across all stages of product discovery and development, from inception to release and beyond

Product Strategy and Vision: Develop and communicate a clear product vision and strategy aligned with company goals and market needs.

Market Research and Analysis: Conduct market research, analyze industry trends, gather customer feedback, and monitor competitors to inform product decisions.

Product Roadmap: Create and maintain a product roadmap outlining feature prioritization and development timelines, balancing short-term needs with long-term vision.

Feature Definition and Requirements: Collaborate with cross-functional teams including engineering, design, and marketing to define product features and requirements based on user needs and market opportunities.

User Experience (UX) Design: Work closely with UX/UI designers to ensure intuitive and user-friendly product experiences, including wireframing, prototyping, and usability testing.

Product Development Management: Lead the product development process, including sprint planning, backlog grooming, and coordination with engineering teams to deliver high-quality software releases on time.

Release Management: Coordinate product releases, including beta testing, bug fixes, and rollout strategies, ensuring a smooth and successful launch.

Metrics and Analytics: Define key performance indicators (KPIs) to measure product success and regularly analyze data to track progress, identify trends, and make data-driven decisions.

Customer Feedback and Support: Gather customer feedback through surveys, interviews, and user testing, and work closely with customer support teams to address user issues and improve product satisfaction.

Product Marketing Support: Collaborate with marketing teams to develop go-to-market strategies, product messaging, and sales enablement materials to drive product adoption and revenue growth.

Cross-Functional Collaboration: Foster strong relationships with stakeholders across the organization, including sales, customer success, and executive leadership, to ensure alignment and support for product initiatives.

Product Evangelism: Serve as a product evangelist both internally and externally, representing the product at industry events, conferences, and customer meetings to promote awareness and generate excitement.

Continuous Improvement: Continuously evaluate and iterate on the product based on customer feedback, market dynamics, and emerging technologies to stay ahead of the competition and drive innovation.

Risk Management: Identify potential risks and challenges related to product development, market dynamics, or competitive threats, and develop mitigation strategies to minimize impact.

Compliance and Security: Ensure that the product complies with relevant regulations and standards, and prioritize security measures to protect user data and maintain trust.

Qualifications:

Proven experience as a Product Manager in the SaaS industry, with a successful track record of launching and growing digital B2C products.

Deep expertise in UI/UX design principles and methodologies, with a portfolio showcasing previous work.

`Experience in managing all aspects of a successful product throughout its lifecycle.

Excellent wireframing skills

Strong understanding of performance sales funnels and user psychology.

Preferred background in digital or performance marketing.

Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

Exceptional leadership and communication skills, capable of motivating teams and collaborating effectively with stakeholders at all levels.

Familiarity with agile development methodologies.

What We Offer:

Competitive salary and benefits package.

Opportunity to work on cutting-edge projects in a dynamic and innovative environment.

A culture of continuous learning and development with a dedicated training budget.

Flexible working hours and the option to work remotely.

A collaborative and inclusive team where your ideas and contributions are valued.

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