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Director, Operations Finance

Indianapolis, IN, United States

Location: 9045 River Road, Indianapolis, IN 46240

This is an on-site position.

Summary

The Director, Operations Finance is a critical role within the finance team and reports to the Vice President, Financial Planning & Analysis. This role is the key finance partner to the 811 field operations group, working closely with the Chief Operating Officer and Operations leadership team to analyze and report financial results and key performance indicators, manage labor and capacity in the field, optimize tradeoffs, and ensure the company meets or exceeds operating plan targets. The successful candidate will develop a robust understanding of the company’s operations, build strong business partnerships, and be instrumental in helping the company achieve its objectives around revenue growth and EBITDA accretion by supporting strategic initiatives.

Responsibilities

Lead the Operations Finance team to provide ongoing support to field leadership related to financial and operational results by understanding and reporting business trends and drivers

Collaborate with Operations leadership to optimize financial models, operational metrics, reporting, or other analytical tools that provide visibility into key metrics and drive operating performance

Oversee recurring communication of financial results and variance drivers to operations partners and C-Suite level executives, including monthly financial and operations reviews

Partner with field leadership on labor management and volume analytics to optimize trade-offs

Lead the Operations Finance team to develop forecasts and the annual operating plan

Oversee financial processes related to labor/volume forecast budget and cost management

Manage and support career development of direct and indirect reports

Requirements

Bachelor's degree required, MBA preferred

10+ years experience in operations finance or FP&A, with previous experience leading forecasting and annual budgeting processes

Ability to manage and successfully prioritize multiple projects and tasks to deliver results in the face of competing business interests

Exceptional communication and interpersonal skills

Ability to work strategically and collaboratively across operational and functional departments

Ability to succeed in a fast-paced, high-pressure environment

Strong drive for results and continuous improvement

Experience with Workday and Adaptive Planning a plus

Experience with Power BI, Power Query, and SQL a plus

Expert level knowledge of Microsoft Excel and PowerPoint

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

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