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Jira Admin

San Jose, CA, United States

THIS IS WHAT YOU'LL DO: Responsible for the supporting and maintaining Rivian's Jira and Confluence. Serve as a technical point-of-contact of the Jira and Confluence applications and enforce Rivian's best practices and standards. - Have good understanding of the business process that are supported by Jira and Confluence - Be a leader on tool usage, standard methodologies, and implementation - Document technical solutions that align with enterprise objectives - Identify and communicate gaps between current and desired end states - Work with users to ensure consistent performance - Be a trusted support and escalation point for technical issues - Assist with delivery management processes and enforcement - Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools - Communicate and collaborate with internal/external teams THIS IS WHAT YOU'LL NEED: Educational Background: Bachelor's degree required. Experience administering Atlassian products. Qualifications: - 3+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.) - Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence. - Experience with configuring and supporting integration using development tools on Jira - Experience with managing reports on Jira and supported reporting applications - Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks - Technical understanding of common networking terms and tools - Previous experience working in a dynamic and agile environment - Able to work independently with minimal guidance in a rapidly changing environment - Ability to manage multiple clients and deliverables at any given time through effective time-management and planning - Demonstrate good interpersonal skills and communication, both written and spoken - Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude - Good work ethic and the ability to work with diverse teams across different time zones - Strong ability to multi-task and adapt to changing priorities Ability to Travel: 10% to 25% travel nationally

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Jira Admin jobs in San Jose, CA, United States

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