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Dimension Hospitality
Houston, TX, United States
Job Type Full-time Description Reports To: Front Office/Operations Manager Supervises: N/A Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Job Responsibilities: Perform all audit procedures as set forth by the Hotel and com
Job Source: Dimension HospitalityMarriott
Houston
**Additional Information** Overnight Shift **Job Number** 24104671 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Houston by The Galleria, 5150 Westheimer Avenue, Houston, Texas, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs
Job Source: MarriottMarriott International
Houston, TX, United States
Job Number 24111963 Job Category Rooms & Guest Services Operations Location Marriott Marquis Houston, 1777 Walker Street, Houston, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea
Job Source: Marriott InternationalMarriott
Houston
**Job Number** 24111963 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis Houston, 1777 Walker Street, Houston, Texas, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren’t just about giving guests a smooth check-in and chec
Job Source: MarriottMarriott
Houston
**Job Number** 24111975 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis Houston, 1777 Walker Street, Houston, Texas, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or conce
Job Source: MarriottMarriott
Houston
**Job Number** 24102383 **Job Category** Food and Beverage & Culinary **Location** Marriott Marquis Houston, 1777 Walker Street, Houston, Texas, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren’t just about putting food on the table that our guests wil
Job Source: MarriottMarriott
Houston
**Additional Information** Pay Rate: $17.00/Hour, Evening Shift, Full-Time **Job Number** 24098169 **Job Category** Rooms & Guest Services Operations **Location** Houston Airport Marriott at George Bush Intercontinental, 18700 John F. Kennedy Blvd., Houston, Texas, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Pos
Job Source: MarriottMarriott
Houston
**Job Number** 24108243 **Job Category** Food and Beverage & Culinary **Location** Houston Marriott Medical Center/Museum District, 6580 Fannin Street, Houston, Texas, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren’t just about putting food on the ta
Job Source: MarriottHouston, TX, United States
Job Type
Full-time
Description
Reports To: Front Office/Operations Manager
Supervises: N/A
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take the initiative to greet guests in a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
Other duties as assigned.
Job Skills: Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Communicate well with many different kinds of people.
Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Requirements
Education
HS Diploma or equivalent.
Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Salary Description
$14.50 p/hour
Email Alert for Guest Service Representative - JW Marriott Houston jobs in Houston, TX, United States
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