Content Management Specialist
Denver, CO, United States
Content Management Specialist page is loaded Content Management Specialist Apply locations CO - Denver time type Full time posted on Posted 2 Days Ago job requisition id R0013464 Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a creative, detail-oriented Content Specialist. In this role, you will own content for the Enterprise Change Management Office (eCMO) and for other cross functional organizational needs on a case by case basis. You will focus on developing eCMO’s internal content template and content framework and produce standardized high-value content for our growing technology business. This will be pivotal to driving results for the Transformation Office by increasing eCMO brand awareness and increasing engagement and standardization, through production of high-quality, data-driven, educational, and actionable content.
You will partner with internal stakeholders within the Transformation Office, Network Ops, IT, GSM Sales Enablement, People & Culture, and Talent functions to develop standardized content and work with the Communications org to ensure the content delivery is timely and standardized. You will leverage content templates to drive engagement across all of Zayo. Based on the content framework/template created, you will be responsible for partnering with our key stakeholders in socializing, training and helping with adoption of the created content framework.
Key responsibilities include:
Research, ideate, and create high quality content for Zayo’s eCMO team and cross functional areas
Be the Subject matter expert on creating eCMO related content, as examples: -
Content to stand up eCMO capabilities
Create Change Management training content and artifacts
Create program-specific artifacts
Participate in both training content creation and facilitation
Participate in standing up a Change Network across Zayo
Work cross-functionally to create content that support all of Zayo’s needs
Advise on best format for content and distribution channels
Minimum qualifications
Bachelor's degree in a related field required.
Be local to Denver, CO and be able to commute to the office.
3 years experience in developing content.
Additional equivalent work experience may be substituted for the degree requirement.
Possess creativity and passion to create content based on the requirements
Sharp listening skills and be able to gather requirements and translate them into meaningful content for the org.
Additional Qualifications
Basic knowledge of Change Management principles and guidelines
Familiarity working to developing content for Change Management Office
Comfortable creating and managing editorial calendar
Create eCMO content in partnership with Comms team to house on the intranet page that includes program specific content, FAQs, Q/A, blogs and more
Strong writing skills, including grammar, style and tone
Strong communication and editing skills
Able to work effectively as a team player
Preferred qualifications
Knowledge of PROSCI and experience working with Change teams
Passion for technology and infrastructure
Familiarity with advanced tools such as Workday
Base salary range: $64,700 - $86,300 commensurate with experience
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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