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Customer Care Representative

Houston, TX, United States

Job Summary

Monday-Friday 8:00am-5:00pm

CBS Northeast has a large inventory of new, surplus, and reconditioned circuit breakers, switchgear, motor control, transformers, and other power apparatus, along with hundreds of thousands of replacement parts.

Our shop services include repairing, upgrading, reconditioning, and re-manufacturing your electrical equipment from a single circuit breaker to a complete substation.

CBS Northeast service teams provide on-site 24/7 emergency or disaster repair/recovery services. We can repair on-site or replace your circuit breakers, switchgear, and power transformers having you back online quickly and safely.

Responsibilities

Mechanical and industrial electrical experience required. The ability to troubleshoot and repair mechanical and electrical machinery. Knowledge of electrical apparatus including 480V, 5KV and 15KV a plus.

Ability to clean electrical parts (copper buss, racking mechs, cubical primary bottles)

Ability to know proper/safe clearances for electrical equipment

Ability to cut and weld metals

Ability to remove and reinstall electrical components in switchgear and circuit breakers with documentation

Ability to choose correct insulation and properly install over copper buss

Mechanical ability to troubleshoot and repair switchgear and circuit breakers

Ability to racking breakers in and out of cubicles and know correct interlock positions

Ability to choose correct paints and primers for indoor and outdoor equipment and know how to mix and apply

Read manuals and follow detailed instructions on adjusting equipment

Ability to offer customers proper services needed for their electrical equipment

Assist senior personnel as needed to validate subsystem functionality and electrical design operation

Ability to read an wire breakers, switchgear, and MCC’s from a point-to-point diagram

Follow NETA testing processes of electrical apparatus

Buzz out and generate electrical schematics of industrial equipment

Test and troubleshoot electrical wiring

Ability to read a one line diagram and properly ground equipment for a safe workspace

Perform Evaluation on basic and more advanced electrical devices and circuits, including Circuit breakers, switchgear, MCCB’S, MCC, CT’s, PT’S and transformers.

Ability to test electrical equipment such as circuit breakers, MCC buckets, MCCB’s Switchgear, PT’s CT’s and Transformers

Perform upkeep and maintenance to electrical test equipment

Stage test equipment and materials for project execution

Interpret test results and provide immediate feedback to project leads and senior personnel for any resolution actions needed

Qualifications

High school or equivalent GED certification

Two (2) years of relevant electrical experience

Clean driving record with no citable accidents within the past 3 years

Capable of traveling to all Field Service job sites

Capable of lifting 50-pounds

Possess good computer skills, particularly Microsoft Office programs

Electrical theory and hands-on experience (5 years preferred)

Troubleshoot electrical circuits and make repairs

Ability to wire equipment from schematics, point-point diagrams

Mechanically inclined, must have your own tools

Detailed oriented, great attitude, team player

Ability to work 50+ hours a week, weekends, support emergencies

Must have ability of good house keep skills of field service area and field service vehicles

Required Skills

Required Experience

Apply

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Customer Care Representative jobs in Houston, TX, United States

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