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System Soft Technologies
Fort Worth, TX, United States
City of Fort Worth Help Desk - Onsite Technician Zipper Building - Fort Worth, TX Contract - Can be extended. Title: IT Helpdesk Technician Description: Contractor will be performing technical support via phone. Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and f
Job Source: System Soft TechnologiesSystem Soft Technologies
fort worth, tx
City of Fort Worth Help Desk - Onsite Technician Zipper Building - Fort Worth, TX Contract - Can be extended. Title: IT Helpdesk Technician Description: Contractor will be performing technical support via phone. Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and f
Job Source: System Soft TechnologiesOSI Vision
Fort Worth, TX, United States
Job Description The primary objective of this role is to deliver technological support services across a designated geographical area. By providing high-quality assistance and managing diverse responsibilities tailored to the unique needs of each office, this position aims to enhance overall productivity, satisfaction, and security for the facilit
Job Source: OSI VisionSpero Technology
Fort Worth, TX, United States
Work schedule - Monday - Friday 8 AM to 5 PM - in the office. Flex time is allowed. Travel may be necessary when other offices require on-premise technical support. Work Sponsorship -Plummer will only employ those who are legally authorized to work in the United States. Job Description •Provide phone, in-person, and virtual technical assistanc
Job Source: Spero TechnologyCatholic Charities Diocese of Fort Worth
Fort Worth
Job Description Job Description Be PROUD of what you do: You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that
Job Source: Catholic Charities Diocese of Fort WorthSystem Soft Technologies
fort worth, tx
Job Description: Experience and preferred qualifications: • 2 years of experience with deployment and support of desktops and laptops. • 2 Years of experience supporting current Microsoft Office Suite (2016, 2019, Office 365) • 2 Years of experience providing software support for any variety of desktop applications • 2 Years of experience supp
Job Source: System Soft TechnologiesKiewit Corporation
Roanoke, TX, United States
Requisition ID: 170370 Job Level: Mid Level Home District/Group: Kiewit Equipment Services Department: Equipment Market: Corporate Home Office Employment Type: Full Time Position Overview The Construction Technology Support Specialist I is part of a team focused on leveraging Construction Technology on machines for Kiewit operators. Th
Job Source: Kiewit CorporationKiewit Corporation
Westlake, TX, United States
Requisition ID: 170370 Job Level: Mid Level Home District/Group: Kiewit Equipment Services Department: Equipment Market: Corporate Home Office Employment Type: Full Time Position Overview The Construction Technology Support Specialist I is part of a team focused on leveraging Construction Technology on machines for Kiewit operators. This tea
Job Source: Kiewit CorporationFort Worth, TX, United States
Work schedule - Monday - Friday 8 AM to 5 PM - in the office. Flex time is allowed. Travel may be necessary when other offices require on-premise technical support.
Work Sponsorship -Plummer will only employ those who are legally authorized to work in the United States.
Job Description
•Provide phone, in-person, and virtual technical assistance to customers to analyze, troubleshoot, diagnose, and resolve a variety of software, hardware, and network problems
•Track open tickets, monitor ticket metrics, and maintain quality documentation of support tickets
•Assist with the creation and updating of user "how to" documentation and training materials
•Configure hardware and software for clients and systems
•Maintain inventory and user assignment of hardware and software
•Complete assigned tickets related to user account creation and termination
•Provide support with setting up, monitoring, and reviewing access reviews
•Assist with the monitoring, resolving, and reporting of technical problems related to malware infections, and security incidents
•Monitor information security dashboards, logs, alerts, and escalate problems per standard practices
•Assist in identifying, submitting, and mitigating technical risks
•Assist in the planning, testing, documenting, and communications as it relates to submitting Change Requests and implementing approved changes
•Assist with the maturing of IT policies, procedures, standards, and documentation related to assigned IT systems
•Participate in IT Quality Assurance programs through the execution/completion of routine checks within IT Operations
•Provide after-hours support when required, including On-Call problem resolution and project-related activities
•Partner with other IT staff members to promote peer-to-peer teaming and knowledge sharing
•Perform other tasks related to technical support, system administration, and security administration as assigned
Required Skills/Abilities
•Demonstrated exposure, knowledge, and skills related to various facets of system administration, networking, security, and IT best practices
•Demonstrated analytical and problem-solving skills
•Accomplished verbal and written communication skills
•Excellent interpersonal skills with a proven ability to collaborate with matrix teams
•Excellent organizational skills and attention to detail
•Demonstrated project/task management and time management skills
•Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams)
•Able to quickly learn systems, methods, and software associated with this position
•Demonstrated experience working positively with supervision as well as being disciplined in completing work that is on time, complete, and accurately without close supervision
•Ability to maintain confidentiality, work under pressure and help motivate peers in an encouraging manner
Education and Experience
•A minimum of a High School Diploma (a college degree in a business/technical discipline is preferred)
•Minimum of 3 years working in multiple facets of IT Operations (support, network/system administration, security administration, IT project management, IT compliance)
•Minimum of 1 IT certification from this list - CompTIA (A+, Security+, Network+, Cloud+) CISSP, CISA, CRISC, CGEIT, CISM, CSX-P, CDPSE, CCNP, CCSP, CEH, GIAC, ITIL, MCSA, MTA, VCP, PMP. Additional certifications will be considered in place of educational requirements.
We'll get you where you want to go
Choosing the right staffing company is challenging. You need someone who can do more than point you to a job listing; you need a true partner. When you work with Spero™, you get an entire team of recruiting professionals who know your industry, listen to what you want and will look out for your best interests. This includes:
Help navigating through the confusing client hiring process
Knowledge and skill to help you avoid land mines throughout the hiring process
Help preparing for each step of your interview process
A behind-the-scenes advocate to help you stand out from other candidates
Career guidance
Career openings you can't find anywhere else
Whether you're actively looking for new opportunities or not, we want to get to know you. What do you want out of your next job? What do you want out of your career? What do you want out of life? Wherever you want to go, we can help you get there.
Call us. Let's talk. We can't wait to meet you.
IT Support Specialist jobs in Fort Worth, TX, United States
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