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Porter - Houston, TX

Houston

Job Description Job Description Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

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Porter

The Porter is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Porter is also responsible for the make-ready process consistent with the property's operational objectives under the supervision of the Maintenance Supervisor and Community Manager.

Essential Duties & Responsibilities

Community Maintenance

Responsible for cleaning, trash removal, and general maintenance of grounds and residential areas, including make-ready units and common areas

Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner

Ensure all repairs and replacements necessary for community common areas and units

Responsible for daily clean up of the exterior of the community, including grounds, breezeways, and all common areas

Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs

Inspect grounds, buildings, and other community features daily to daily to identify, minimize and correct hazardous property conditions or liability concerns

Maintain preventative maintenance program that extends the life of the community while minimizing future repairs

Responsible for understanding and following Asset key policy

Maintain well-organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines

Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices

Participate in unit inspections as requested

Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager

Utilize property resources, equipment and supplies economically

Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager

Customer & Resident Relations

Manage excellent customer service and monitor service request turnaround and responsiveness

Projects a favorable image of the community to achieve property objectives and public recognition

Ensure consistency in dealing with residents on all matters

Enforce policies of the community that the immediate supervisor delegates

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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