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APR
Chicago, IL, United States
Job Description Job Description Job Title: Commercial Lines Account Manager | Client Service Manager | CSR Salary: $70k- $80k base salary Location: Chicago, Illinois | Hybrid (willing to consider fully remote for the right candidate) Job Overview: The Commercial Lines Account Manager serves a critical role in our organization, managing a
Job Source: APRRelation Insurance Services
Chicago, IL, United States
Description WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history an
Job Source: Relation Insurance ServicesLakeview Insurance Agency
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Lakeview Insurance is an independent insurance agency offering a comprehensive suite of insurance solutions to protect our clients from the unexpected. We don’t just sell insurance. We work closely with clients to help them make important and informed decisions every day when it comes to protection and their future. We are a family business that tr
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Insurance Placement Solutions has an immediate opening for a Commercial Lines Account Manager with our client in the Chicago, IL area. The client account manager is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention, as well as the coordination of multipl
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Job Source: Triumph Professional StaffingRogan Group
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Job Source: World Insurance Associates, LLC.Warrior Insurance Network
Chicago, IL, United States
Job Description Job Description We are seeking the ideal candidate for our Commercial Lines Underwriting opening for our growing insurance company located in Bedford Park, just a mile south of Midway Airport! The Commercial Lines Underwriter will work independently and collaboratively with the Commercial Account team to provide a high leve
Job Source: Warrior Insurance Network, IL, United States
**Commercial Lines Transportation Manager**
February 17, 2022 **USI Insurance**
Insurance Oakbrook, IL **Job Description**
Responsible for managing the operational activities of the Commercial Lines Transportation Department in order to achieve profitability and ensure consistent standards of sales, service and professionalism as defined by USIs Best Practices, Core Values and Risk Management Quality Control standards
**Responsibilities:**
* Manage transportation department staff including hiring, training, career development, performance reviews and performance improvement plans.
* Establish education and career paths for all Commercial Lines Transportation staff.
* Review account retention with Account Managers and ensure adherence to retention goals; achieve agency retention goals regarding percentage of retained business through proactive measures.
* Promote account rounding and cross-sell/referral opportunities.
* Conduct effective performance reviews and aid in setting measurable goals.
* Work with OpCo President and/or COO to ensure compliance with profit and growth objectives set by management.
* Act as liaison between Commercial staff and insurance company personnel, building and maintaining positive agency/company relationships.
* Conduct monthly renewal meetings with all Commercial Transportation Account Managers and production staff.
* Participates in presentations to prospects and clients, as necessary in support of new business and client retention, providing in-depth knowledge in regards to operations activities.
* Provide technical expertise in coordinating the inside service of new and existing clients through sales, account development, and problem solving in accordance with the objectives and procedures based on USI Core Values and Standards.
* Contribute information and ideas during strategy meetings.
* Ensure team members are addressing renewals in a timely manner.
* Monitor adherence to service standards through Key Performance Indicator (KPI) reporting.
* Produce and monitor various monthly reports to ensure all policies have been renewed in a timely manner, invoicing is completed in accordance with Best Practices, review team members open items, workloads and backlog.
* Take necessary action to resolve issues.
* Perform periodic quality audits, when necessary.
* Foster team behavior and a sales-oriented department culture.
* Responsible for the management of employees through performance reviews, performance improvement plans, setting priorities, developing work plans and schedules, handling department issues, recording time and attendance and approval of expense reports.
* Other projects or duties, as needed.
**Knowledge, Skills and Abilities:**
* College degree preferred, but not required.
* In depth knowledge of agency management system functionality, workflow procedures, underwriting, sales and service processes.
* Must hold state Property & Casualty insurance license or willing to obtain one within an agreed upon timeframe.
* Hold an industry designation such as ARM, CIC, CPCU or expected to further industry knowledge through courses with intent to pursue an industry designation.
* Ability to plan and instruct staff members on information appropriate to their job responsibilities
* Ability to handle difficult behavior and conflict and bring to a timely resolution
* Ability to creatively and proactively problem solve.
* Knowledge of Sagitta/ImageRight preferred, but not required.
* Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy.
* Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
* Ability to work in a team environment.
* Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
* Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.
**How to Apply**
Please send an updated resume to **Patrick Meyer** (ES Alum, Miami '12). Please reference your affiliation to the Evans Scholars Foundation within your email.
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Email Alert for Commercial Lines Transportation Manager jobs in , IL, United States
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