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Sales Manager - Corporate Groups and Business Travel

Kenner, LA, United States

Position Summary

The Corporate Group and Business Travel Sales Manager is responsible for expanding business in corporate, locally negotiated, Consortia, and government transient and corporate group travel segments. The individual in this role aims to consistently improve guest satisfaction and achieve targets to drive revenue results.

Responsibilities:

Developing Corporate Transient Market Segments by cultivating the LNR, Consortia, and Government market segments to achieve room night and revenue goals

Achieving assigned sales and revenue goals, as well as solicitation call goals

Proactively conducting solicitation calls, sales tours, and entertaining clients specific to Corporate Group/Business Travel

Developing and growing new and existing relationships with assigned accounts specific to Corporate Group/Business Travel

Monitoring and evaluating trends within the market segment

Maintaining strong visibility in the local community and industry organizations

Assisting in implementing and/or participating in special promotions relating to direct sales segments such as sales blitzes

Conducting market analysis to stay updated on industry trends and local competition

Handling annual RFP season negotiations, annual contract renewals, and any RFPs and/or contracts throughout the year

Specific Job Knowledge, Skills and ability

Knowledge and experience in Corporate/Corporate Group and Business Travel Sales

Knowledge of the New Orleans area market

Familiarity with Agency360, STR, Knowland, and other industry reports

Proficiency in Microsoft Word, Office, and Internet usage

Delphi knowledge/Amadeus proficiency is a plus

Strong organizational and detail-oriented skills

Ability to work independently and display initiative, perseverance, and analytical skills

Effective communication and excellent customer service skills

Quick learner and hard worker

Team player with the ability to get along with others

Availability to meet guests, including weekends

Fluency in English with excellent grammar and communication skills

Hospitality Management or related combined experience and training equivalent

Ability to work the day shift with flexibility to work nights as needed

Able to work in person at the Hilton New Orleans Airport, Kenner, LA, location

Qualifications

Minimum of two years of college level courses with an emphasis on business or communication required. Bachelor's degree in Hotel Management is preferred

Requires a minimum of three years Sales experience - hotel experience preferred.

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