Operations Support Specialist
Woodinville, WA, United States
** Operations Support Specialist**
**Job Category****:** Operations **Requisition Number****:** OPERA001311 Showing 1 location **Job Details**
**Description**
For almost 30 years, ABODA has been a leading provider of global housing services. ABODA offers worldwide corporate housing, regional furniture rental and sales, property management, and cleaning services. We're seeking an **Operations Support Specialist** to perform administrative activities for our guests and our ABODA Furnishings, ABODA Cleaning Services, and ABODA Corporate Housing teams. Our number one goal is our guests' complete satisfaction and comfort in their home away from home.
The scheduled for this position is Thursday - Monday, 10:00 am - 6:30 pm.
**Respons****ibilities:**
Prepare and build key packets for guests
Process key returns
Prepare key tags and cut copies of keys new units
Update missing key log and communicate to appropriate team(s) or department(s) to facilitate the key return
Communicate to Supplier Support Services when keys are not returned by guests and then coordinate lock changes as appropriate
Monitor access support, dispatch, and leasing email and respond to inquiries in a timely manner
Manage key inventory for leased and wholesale units
Manage parking for properties with external garages, management contracted buildings and
leased units
Print task schedules and pull keys/access items for all field staff
Maintain inventory of key tags, envelopes, keys, etc. that are required for key packets
Research missing items/discrepancies
Process in-field job completion documents
Schedule in-field tasks and keep the in-field schedules organized and efficient
Execute the new unit pick up process to include but not be limited to signing leases, walk through inspections, ensuring appropriate keys/parking items, attaining all pertinent information needed for unit/community, confirming map directions, and new unit maintenance requests
New unit setup scheduling for furniture/housewares and new services and utilities
Send bi-weekly doorman list, directory box updates to properties, and keep property contact, parking, pet info, etc. information current
**Benefits:**
* Medical, Dental and Vision
* Paid, on-the-job training
* 401k and employer match
* Paid holidays and vacation
* Tuition Reimbursement Program
* Employee Referral Program
* Employee Assistance Program
* Free Costco membership after one year of employment, company-sponsored stay in ABODA apartment (2 nights), discounted cleaning services, and more!
*In an effort to ensure health and wellness for all of our employees, RESIDE Worldwide requires vaccination for COVID-19.*
*RESIDE Worldwide, Inc. and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all of our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.*
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
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**Education**
**Required**
High School Diploma/GED or better.
**Experience**
**Required**
Contribute as a team player in support of company, department and individual goals.
Ensure all client communication is well written and professional at all times.
Skilled in the use of all technology such as Oscar, CRM and any other programs or technology currently in use or as it becomes available.
**Preferred**
Hospitality experience preferred.
**Licenses & Certifications**