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DigitalBGA
Austin
Job Description Job Description Luminary Life, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX. We are actively seeking qualified individuals to join one of the fastest-growing private companies in the nation according to Inc. 5000. Generous wage + health benefits. No work on nights or weekends. Career development oppor
Job Source: DigitalBGAZengistics
Austin
Job Description Job Description Zengistics… has been disrupting the status quo of the traditional freight broker experience while quietly transforming the industry. We are a technology-enabled third-party logistics (3PL) brokerage run by passionate industry experts. Our strong financial backing and top-tier portfolio of customers are only a few o
Job Source: ZengisticsMicroVentures
Austin, TX, United States
Job Summary MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the sa
Job Source: MicroVenturesASB Resources
Austin, TX, United States
JOB SUMMARY: This role requires the Client Relationship Specialist to partner with Business Development Managers (BDMs), Account Executives (AEs), and Implementation Managers (IMs) to manage strong, mutually beneficial small business client relationships, in order to ensure successful sales, enrollment, and post-sales support of voluntary products.
Job Source: ASB ResourcesIBT Apps
Austin
Job Description Job Description Salary: IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and li
Job Source: IBT AppsKestra Holdings
Austin, TX, United States
ABOUT US: Come join the dynamic team at Kestra Financial! Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. With a culture rich in reinvention and advisor advocacy, Kestra Fi
Job Source: Kestra HoldingsIBT Apps
Austin, TX, United States
IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management levels. The i2suite applica
Job Source: IBT AppsThe Conway Insurance Agency
Austin
Job Description Job Description This is a $55,000 (or more!) total compensation opportunity including base salary plus bonuses. You are applying to work with one of the best agencies Allstate has to offer! Great leadership, culture, and teamwork. If you have customer service experience, are good on the phone, want flexibility, and are looking for
Job Source: The Conway Insurance AgencyAustin, TX, United States
Luminary Life, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX.
We are actively seeking qualified individuals to join one of the fastest-growing private companies in the nation according to Inc. 5000.
Generous wage + health benefits. No work on nights or weekends. Career development opportunities.
Are you outgoing with excellent communication skills? Are you exceptionally organized and client-oriented? Do you thrive in a fast-paced environment? If this is you, we want to speak with you! As a Client Care Specialist, you will focus on assisting our elite sales agents and clients, giving them the best customer service we can provide.
LuminaryLife is a national life insurance brand selling final expense, Medicare, and ancillary insurance products to senior citizens through W2 employee agents based in Austin, TX.
Key Responsibilities:
Update CRM System: Maintain accurate and up-to-date records of client interactions, transactions, and progress within the CRM system.
Client Communication: Initiate outbound calls to clients for various purposes such as follow-ups, updates, and addressing inquiries or concerns.
Calls Handling: Efficiently manage incoming calls from clients, providing assistance, addressing queries, and directing calls to the appropriate departments or individual
Packaging and Mailing: Handle packaging and shipping tasks efficiently, ensuring that all materials are properly organized and dispatched.
Consumer Inquiries: Assist clients with product/service-related inquiries, troubleshooting, and issue resolution, ensuring a positive customer experience.
Case Management Support: Collaborate with the Office Coordinator to support case management processes, including documentation, follow-ups, and resolution tracking.
Coordinate with the Commissions Specialist to identify any cases that qualify for conservation and initiate correspondence with the client and agent accordingly
Facilitate payment of premiums by communicating with clients whose coverage is no longer in force, is at risk of lapsing, or has lapsed in the initial coverage period
Willing to take feedback and apply that within your role.
You can look forward to
Thriving in a fun, fast-paced environment led by an elite team.
We offer comprehensive training to equip employees with the necessary skills and knowledge for success in their roles
Requirements:
Must be in office, Monday - Friday, 9am - 6pm.
Proven experience in a customer-facing role, preferably in a digital services or technology company.
Excellent communication skills, both verbal and written, with a professional and friendly demeanor.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Proficiency in CRM systems and Google Workspace.
Ability to work independently as well as part of a team in a fast-paced environment.
Attention to detail and a commitment to delivering high-quality service to clients.
Strong problem-solving skills and the ability to handle challenging situations with patience and empathy.
Tech-Savvy
Benefits:
$20-25 hourly pay based on experience
Health, dental, and vision insurance.
Opportunities for career advancement and professional development.
If you are a motivated and personable individual looking to join a dynamic team in the insurance industry, we encourage you to apply.
Please submit your resume and cover letter outlining your qualifications and why you are interested in this role. We look forward to hearing from you!
Client Care Specialist jobs in Austin, TX, United States
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