Manager, Product Design

San Jose, CA, United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Zscaler's “New Initiatives” Product Design team is revolutionizing a growing, $170+ billion industry while securing 40+ million daily users with a highly design-centric approach to problem solving and software development. Our platform helps organizations to better secure their people, workloads and data without compromising on performance and user experience.

We are looking for a Manager, Product Design to join our team to create state-of-the-art commercial and consumer applications used by global customers every day. The products you design and launch will help keep businesses and consumers secure through cutting edge design patterns and user interfaces. You will fuel and bring to market software solutions that delight and empower customers with making informed decisions on a global impact. You will use your creative superpowers to come up with and re-use UX and visual paradigms to help our users make data-driven decisions quicker.

As a Manager, Product Design , you will partner with product management, engineering and business leaders to lead a team of designers and build delightful experiences for our customers. You will establish and promote a design culture throughout the organization and help Zscaler be more design-driven. You will articulate the design vision and strategy while overseeing the user experience and instilling design thinking into the product development lifecycle. This role requires you to simultaneously balance and drive design and technical goals and shape the visual design language for the user experience across the application suite while ensuring execution excellence within your team. You have relentlessly high standards and are never satisfied with the status quo. If you're ready to make a difference to Zscaler and our customers, and you want to tackle huge challenges, we would love to talk to you!

In This Role, You Will

Lead by example, a team of global product designers and researchers to deliver end-to-end application design across multiple products and create amazing experiences that delight customers.

Acquire deep understanding of our users by diving deep, employing different techniques (e.g. customer interviews, surveys, usability tests) to provide relevant guidance and inputs to your team.

Help develop scalable cutting edge and flexible global design guidelines to maintain clean and consistent user interfaces across products as we grow.

Support your team to make the right design decisions based on customer feedback and data.

Develop existing talent and hire only the best through rigorous screening and hiring processes.

Defend your team’s decisions and ensure alignment between all the disciplines involved in launching successful products (product management, design, engineering, content, marketing, etc.)

Occasionally step in and help your team when needed to deliver the best possible product experience by creating user flows, wireframes and Figma designs or Design System components. Although this is a manager role, we are a relatively small team with a strong startup mindset and everyone “gets into the weeds”.

Apply your deep understanding of UX best practices to drive innovation within your immediate team and the larger design organization.

Partner and collaborate with Product, Engineering, Content and Marketing to deliver a cohesive experience across all channels.

Occasional travel to key company events or for customer meetings is required.

Qualifications

Role is for San Jose, CA, hybrid. This role is not remote.

Must have 5+ years of IC UX and/or Product Design experience in enterprise.

Must have 2+ years of experience managing a design team of 5 or more ICs.

Demonstrable track record of shipping world-class product designs in Figma, Sketch or comparable tools with relentless focus on delivering simple and intuitive solutions to complex problems (UX Design portfolio required, please provide a link).

Demonstrable success in crafting, innovating and scaling strong UX designs that get the customers job done and delight users.

Demonstrable success in building a team and hiring for Product/UX designers.

Strong visual design skills and creating pixel-perfect, high fidelity designs.

Experience working with and contributing to Design Systems.

Excellent communication skills - ability to communicate clearly and distinctly, both verbally and in writing with peers, stakeholders, executives.

Deep understanding of technical limitations and front-end development techniques (HTML, CSS, JS frameworks).

Experience with analytical interfaces is highly desirable.

IT/Cloud Security Field familiarity/background is a big plus.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$129,500 — $185,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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